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- Coordinate the installation of HVAC and Generator projects between Yost & Campbell and homeowners, ensuring exceptional customer service.
- Respond to customer inquiries regarding their HVAC/Generator installation.
- Set project timelines and expectations with customers prior to work commencing.
- Configure jobs on ESC (Enterprise System) from quotes, including all necessary information for field teams.
- Manage incoming calls for the service and installation departments as needed.
- Complete tasks assigned by the Installation Manager within the Installation Department.
- Enter consultants' quotes into ESC.
- Monitor installations from inception to final equipment start-up.
- Create quotes on ESC.
- Assist in filing jobs with relevant municipalities.
- Expedite required NYC DOB applications.
- Process rebates for new installations.
- Submit Con Ed work requests for new installations.
- Schedule installation timings.
- Communicate daily with Project Coordinators and Installation Managers.
- Notify Service of 1-year membership after installation completion.
- Follow up with customers to ensure they receive proposals and have their questions answered.
- Collect deposits from customers and provide them to Installation Managers for processing on ESC.
- Assist customers with financing options.
- Schedule installation days.
- Ensure equipment is in stock or ordered by the Warehouse Manager.
- Verify installation completion and customer satisfaction.
- Provide positive or negative feedback to the Office Manager from homeowners.
- Work collaboratively with Yost & Campbell and Installation Department teams.
- Project scheduling experience: 2 years (Preferred)
- 8-hour shift.
- Day shift.
- Monday to Friday.
- No nights.
- Mount Vernon, NY 10550: Must be able to commute or relocate after starting work.
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Project Coordinator - Mount Vernon - OB Yost & Campbell Heating Cooling and G

1 week ago

Description
Job Description
Growing Team Member Wanted
We are seeking a highly organized and customer-focused Project Coordinator to join our team at Yost & Campbell.
Key Responsibilities:
Daily Tasks:
Customer Service Focus:
Requirements:
Working Conditions:
Location:
Benefits:
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