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    Wireless Store Associate - Fort Myers, United States - Axis Global

    Axis Global
    Axis Global Fort Myers, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    The Wireless Store Associate enjoys a fast-paced and high-energy environment. You are the connection between the customer and our client's brand. You equip people with the wireless products they need and ensure they get the customer service they deserve.

    Duties:

    • Facilitate retail sales of cellular phones and wireless services to the general public.
    • Continue increasing knowledge of telecommunications products and services.
    • Observing sales rep's selling process, teaching best practices, and ensuring delivery of top-tier customer service.
    • Manage store inventory, new product shipments, customer returns, trade-in devices, demo device management, and store supplies.
    • Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, equipment replacement, and selling accessories.

    Qualifications:

    • Ability to thrive in a dynamic, exciting work environment.
    • Detail-oriented and hardworking
    • Excellent interpersonal, communication, problem-solving, and presentation skills are a must
    • Listening skills and the ability to problem-solve
    • A confident, motivated individual who wor
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