- Support and implement office policies and goals, while continually looking for opportunities to improve.
- Manage day-to-day operations of the agency.
- Train, coach, and assist agency Team Members.
- Assist with customer interactions on complex issues.
- Several years of proven success in a local, community insurance agency.
- State Farm experience not absolutely required, but greatly preferred.
- Ability to coordinate and collaborate with others to achieve agency goals.
- Ability to work in and manage a team environment.
- Ability to effectively train, coach, and assist Team Members - multiplying your skills and success by helping Team Members to grow in theirs.
- Excellent communication skills - written, verbal, and listening.
- Highly organized and detail-oriented.
- Excellent problem-solving skills.
- Monthly Salary with frequent, additional Bonus opportunities.
- Health, Dental, Vision, and Group Life insurance.
- Paid Time Off (vacation and personal/sick days) plus 9 paid holidays.
- 401(k)-style Retirement Plan with matching contributions.
- Licensing costs paid - including study and testing.
- Growth potential within our office.
- Valuable career-building experience.
- Potential signing bonus for previous State Farm experience.
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Customer Service Manager - Mustang, United States - J Mark Burton - State Farm Agent
Description
Job Description
Job DescriptionA TRULY SIGNIFICANT CAREERAll honest work is good and valuable, but you have chosen to invest your life's work into helping people in TRULY significant ways You have helped friends, neighbors, and people you have built relationships with -- to protect the things that matter most to them, to help them get back on their feet after an accident or disaster, and to help them plan ahead for and achieve the future they want. State Farm exists to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams -- good, meaningful, important, people-centered work
ROLE DESCRIPTION
Are your ready for the next step in your Insurance career with State Farm? As a Customer Service Manager - State Farm Agent Team Member, you will help our agency to continually achieve its goals. As a leader, you will help empower our agency Team by implementing and supporting office policies and goals, and by consistently ensuring sales and service success for our Team and our customers. By training, coaching, and assisting other Team Members, you will help create smooth operations and achieve continued growth for our agency. Our agency is already well-known and well-established in the community, giving you exceptional job security and true opportunity for growth. Are you ready?
RESPONSIBILITIES
