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    Healthcare Sales Consultant - Fort Myers, FL, United States - ChenMed Careers

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    Full time
    Description
    We're different than most primary care providers.

    The Membership Growth Consultant (MGC) is an outside healthcare sales representative who's responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed.

    The incumbent in this role is developing skills to arrange, design, and orchestrate sales events and to develop fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth.

    He/She learns to effectively communicate the ChenMed/JenCare value proposition at community events ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

    Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.

    Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.

    Start planing, coordinating and executing local events within the community (e.g., to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).

    Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.

    Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.

    Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests.

    Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.

    Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.

    Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
    Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
    Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
    Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.

    Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.

    Helps address and resolve customer complaints and issues as required.
    Readily acts on challenges, without unnecessary planning.
    Networking
    Effectively building formal and informal relationship networks inside and outside the organization
    Builds strong formal and informal networks.
    Draws upon multiple relationships to exchange ideas, resources, and know-how
    Building strong customer centric relationships and delivering customer-centric solutions
    Establishes and maintains effective customer relationships
    Using compelling arguments to gain the support and commitment of others
    Positions views and arguments appropriately to win support
    Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
    Must have the ability to be flexible and creative in dealing with customers.

    Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers.

    S poken and written fluency in English
    Bilingual is a plus

    Ability and willingness to travel locally, regionally and nationwide up to 75% ; Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.

    Working with seniors a plus, as is a general understanding of Medicare Advantage
    Experience in telesales to input sales data into a computer while on the telephone with a customer
    We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.

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