Restaurant Supervisor - Austin, United States - White Lodging

White Lodging Austin, United States

3 weeks ago

Description

Summary:

Reporting the Restaurant General Manager the Restaurant Supervisor will be manager the daily operation and will be measured by the results of the service, associate engagement and guest experience for the day to day operation as well as timely completion of daily and specifically assigned tasks.

Responsibilities

Performs all duties in the restaurant as needed
Takes part in White Lodging Way "WLW" procedures when necessary
Implements all WLW training and certification materials
Maintains WLW Look Books and shift side work checklists
Prepares restaurant for each shift following WLW scenography guidelines
Ensures each associate lives the WLW Pledge and follows all handbook policies
Monitors service standards and dining times throughout the each shift
Has a hands on approach to teamwork and is able to assist associates in their service functions
Monitors seating rotation and capacity to ensure smooth running equitable shifts
Understands department goals and action plans to achieve them
Schedules associates using weekly forecast and staffing guides
Maintains all associate documentation and turns them in timely
Performs REX and RAPs for all assigned associates
Ability to monitor restaurant operational procedures and adjust as needed to achieve the best possible experience for both guests and associates

Other Information

COMPETENCIES

Training and development
Organization and Planning
Team Building
Customer Focus
Accountability

SKILLS

Outlook
Excel
Word
Micros

EDUCATION/EXPERIENCE

College degree preferred
Experience in a training or leadership role
Experience in a high volume restaurant preferred

WORKING CONDITIONS

Lifting and carrying of objects, 30-40 pounds
Ability to push or pull objects pounds
Sitting 10% | Walking 40% |Standing 30% | 20% bending, kneeling, lifting, climbing
Ability to go between hot and cold temperatures

FULL TIME BENEFIT OVERVIEW

Medical, Dental, and Vision
Life Insurance
Employee Assistance Program (EAP)
401(k)
Vacation and Paid Time Off (PTO)
Tuition Reimbursement
Complimentary and Discounted Rooms

Location Code: 2558

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