Workplace Experience Coordinator - San Francisco, United States - Anthropic Limited

Description

We are looking for an enthusiastic Workplace Experience Coordinator to join our team. In this role, you will be the face of Anthropic for our guests, employees, and vendors, creating an inviting and warm environment to enable employees to do their best work. If you possess the skill to quickly rank and address conflicting demands as they arise, love welcoming visitors and creating spaces where your colleagues can focus, collaborate and do their best work, then you might be a great fit for this role
About Anthropic
Anthropic is an AI safety and research company thats working to build reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our customers and for society as a whole. Our interdisciplinary team has experience across ML, physics, policy, business and product.
Responsibilities:

• Creating a warm, professional and welcoming first impression for our guests, clients and employees at one of our reception desks
• Aligning with Physical Security Team to help track visitors, create badges and escort guests to their destination when required
• Coordinating with vendors (catering, maintenance, janitorial, event staff, etc.), escorting and directing contractors who are here to do one-off and recurring tasks to ensure compliance with our policies and procedures
• Helping to support our office processes such as the mailing system, office supplies, employee and company priority mail, shipping requests, and tracking delivery requests and returns
• Monitoring and responding to an internal ticketing system within Service Level Agreements, providing excellent customer service and experience to fellow employees
• Partnering closely with our Events Team to coordinate for internal events, pop-ups and special programming overseeing logistics, set up, supplies and ensuring flawless execution
• Supporting the broader workplace and facilities team on running the buildings and operating with excellence
• Supporting the team by documenting Standard Operating Procedures (SOPs), suggesting process improvements and identifying issues in current processes

You may be a good fit if you:

• Have 3-5 years of experience as an office assistant, workplace coordinator or in a hospitality environment
• Possess the passion to make people feel welcome, both internal and external parties, ensuring a lasting positive impression of Anthropic and our facilities
• Have a service and solution-based mindset/internal customer orientation, and are excited to take on essential but behind-the-scenes tasks so others can do impactful work
• Enjoy rolling up your sleeves and handling day-to-day tasks as they arise no task is too big or too small
• Have previously worked with landlords, vendors, and/or security systems, managing relationships, procuring services and troubleshooting facilities issues as needed

Strong candidates may also:

• Possess a growth mindset with a passion for AI's potential to positively impact the world and realistic assessment of its risks and limitations
• Have knowledge of facilities-related systems, equipment, and infrastructure with the ability to supervise maintenance, repairs, and services
• Have previous experience coordinating or managing a spectrum of events, ranging from casual team happy hours to larger company holiday parties
• Be proficient in Google Suite, Envoy, Jira, Notion, Brex, and Building Engines

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