Sr. Specialist, Proactive Trust - Seattle - Snap Inc.

    Snap Inc.
    Snap Inc. Seattle

    5 hours ago

    Full time $98,000 - $146,000 (USD) per year
    Description

    is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are , a visual messaging app that enhances your relationships with friends, family, and the world; , an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, .

    The Trust & Safety (T&S) Team plays an important role in protecting our Snapchatters from content that violates our terms of service or Community Guidelines while constantly embodying our values of Kind, Smart, and Creative. The T&S team helps create a safe platform experience so that all of our users around the world are empowered to enjoy their experience on our platform, every day. 

    We're looking for a Senior Trust & Safety Specialist to join our growing proactive Trust & Safety Operations team at Snap 

    What you'll do:

  • Provide operational support for Snap's proactive harm and abuse detection framework and to flex in to support the larger T&S team as needed. 

  • Keep a cool head under pressure, and is excited about cross-functional work with our Public Policy, Product and Engineering teams. Build and improve processes, and take a hands-on, innovative approach to helping keep Snapchatters safe. 

  • Become a subject matter expert in Snap's proactive detection tools and services, and own projects from start to finish.

  • Develop and maintain proactive detection rules

  • Identify trends and patterns by reviewing reported content and conducting outside research

  • Anticipate project risks, negotiate with decision makers, and balance business needs versus technical constraints

  • Develop and conduct training for other T&S team members

  • Enhance the team's work through recommendations for optimizing tooling as well as process development and improvement

  • Ensure that new product and workflow launches are properly planned for and supported 

  • Work with internal stakeholders to make sure Proactive Trust & Safety priorities are communicated clearly and backed up by strong data

  • Serve as a consultative partner to our vendor team and provide subject matter expertise for processing all types of requests related to proactive detection with a high degree of quality and efficiency

    • Knowledge, Skills & Abilities:

  • Comfort working within a content moderation environment, including frequent exposure to sensitive content 

  • Ability to problem solve, both independently and with peers, and to structure ambiguous business challenges into actionable plans

  • Strong analytical skills, including working with large data sets to solve business problems, and providing practical business insights via data visualization software (Advanced EXCEL, Looker, Grafana, etc.)

  • Background working effectively with cross-functional teams and management

  • Excellent verbal and written communication skills, and ability to communicate effectively and appropriately within all levels of the organization

  • Ability to prioritize, focus and thrive in a dynamic work environment, and to adapt to evolving business needs 

  • Process driven individual with a proven track record of developing and implementing new processes and identifying opportunities to improve or build on existing processes 

    • Minimum Qualifications:

  • Bachelor's degree, or 4 years of practical experience in lieu of a degree

  • 3+ years of experience working with technical xfn groups and technology, such as machine learning or related fields, to investigate and resolve on platform safety issues

  • Ability to work a rotating weekends on-call as needed

    • Preferred Qualifications:

  • Understanding of computer LOGIC and Syntax

  • Familiarity with machine learning and/or computer vision technologies for abuse detection

  • Experience working with product and engineering teams to develop tools and solutions that improve trust across a platform or product

    • If you have a disability or special need that requires accommodation, please don't be shy and provide us some .

    "Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week. 

    At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

    We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

    : Snap Inc. is its own community, so we've got your back We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success

    Compensation

    In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position.These pay zones may be modified in the future.

    :

    The base salary range for this position is $98,000-$146,000 annually.

    :

    The base salary range for this position is $93,000-$139,000 annually.

    :

    The base salary range for this position is $83,000-$124,000 annually.

    This position is eligible for equity in the form of RSUs.

  • Work in company

    Lead, Proactive Trust

    Only for registered members

    The Trust & Safety (T&S) Team plays an important role in protecting our Snapchatters from content that violates our terms of service or Community Guidelines while constantly embodying our values of Kind, Smart, and Creative.We're looking for a Lead to join our growing proactive T ...

    Seattle, WA

    1 month ago

  • Work in company

    Lead, Proactive Trust

    Only for registered members

    Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. · Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. · The Company's three ...

    Seattle

    1 month ago

  • Work in company

    Operations Specialist, Play, Trust and Safety

    Only for registered members

    We are the proactive intelligence layer that drives enhanced safety for users, ensuring the Play ecosystem's integrity is not merely maintained, but continually evolving against sophisticated threats. · ...

    Seattle $132,000 - $194,000 (USD)

    1 month ago

  • Work in company

    Sr. Sales Engineer

    Only for registered members

    We are looking for a Sr. Systems Engineer to work closely with a Major Account Manager (MAM) selling into the Strategic Hyperscaler territory. · Responsibilities:Proactively develop deep, trusted relationships with technical stakeholder groups. · Proactively develop, maintain, an ...

    Seattle $200,000 - $320,000 (USD)

    1 week ago

  • Work in company

    Sr. Sales Engineer

    Only for registered members

    We are looking for a Sr. Systems Engineer to work closely with a Major Account Manager (MAM) selling into the Strategic Hyperscaler territory. · ...

    Seattle $200,000 - $320,000 (USD) Full time

    1 week ago

  • Work in company

    Associate Principal, Kids and Learning Trust and Safety

    Only for registered members

    The Trust & Safety team reduces risk and protects the experience of our youngest users and business partners across Google's expanding base of products. · ...

    Seattle $132,000 - $194,000 (USD)

    1 month ago

  • Work in company

    PR Manager, Alexa+ AI Devices, Devices

    Only for registered members

    Amazon is seeking a driven, creative, and highly proactive PR Manager to lead communications for Alexa+ AI Devices. · This role requires a leader with passion, creativity, bias for action, and a relentless focus on driving results that map to our business and reputational objecti ...

    Seattle $126,700 - $171,400 (USD) Full time

    1 week ago

  • Work in company

    PR Manager, Alexa+ AI Devices, Devices

    Only for registered members

    Amazon is seeking a driven creative and highly proactive PR Manager to lead communications for Alexa+ AI Devices. · In this role you will lead end-to-end PR strategy and execution for Alexa+ AI Devices including Amazon Echo and Bee device launches ensuring coordinated messaging a ...

    Seattle $126,700 - $171,400 (USD)

    1 week ago

  • Work in company

    Security Analyst, Cloud AI Abuse

    Only for registered members

    In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include: · Health, dental, vision, life, disability insurance · Retirement Benefits: 401(k) with company ...

    Seattle $126,000 - $181,000 (USD)

    5 days ago

  • The Amazon Communications team is seeking a driven, detail-oriented, and savvy PR/Communications professional for the role of Public Relations Manager, Customer Trust. · The person who fills this role will be responsible for proactive communications activities and media relations ...

    Seattle, Washington, USA

    11 hours ago

  • Work in company

    PR Manager, eero and Core Technologies, Devices

    Only for registered members

    · ...

    Seattle $126,700 - $171,400 (USD) Full time

    3 weeks ago

  • Work in company

    Product Risk Program Manager

    Only for registered members

    The Product Enablement team sits within Meta's Product Risk & Compliance organization. · Support product development support process to optimize Meta's Product Groups experience with Risk Review · Proactively identify blockers, escalate issues, remediate pain points · ...

    Seattle $122,000 - $180,000 (USD) Full time

    1 month ago

  • Work in company

    Senior Strategist, Kids and Learning Trust and Safety

    Only for registered members

    The Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of Google products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users ...

    Seattle $126,000 - $181,000 (USD) Full time

    2 weeks ago

  • Work in company

    Product Risk Program Manager

    Only for registered members

    The Product Enablement (PE) team sits within Meta's Product Risk & Compliance organization and partners with Product Groups (PGs) at the earliest stages of development to steward end-to-end risk reviews. · ...

    Seattle $153,000 - $209,000 (USD) Full time

    2 weeks ago

  • Work in company

    PR Manager, eero and Core Technologies, Devices

    Only for registered members

    Amazon is seeking a driven and strategic PR Manager to lead communications for eero and Core technologies for the Devices & Services business. · This role will drive PR strategy and execution for product launches, proactive storytelling, and thought leadership across our connecte ...

    Seattle $126,700 - $171,400 (USD)

    3 weeks ago

  • Work in company

    Sr. Sales Engineer

    Only for registered members

    Description · We are looking for a Sr. Systems Engineer to work closely with a Major Account Manager (MAM) selling into the Strategic Hyperscaler territory. The Sr. Systems Engineer's main mission will be to proactively engage within the assigned territory to win technical mindsh ...

    Seattle, WA, United States

    1 week ago

  • Work in company

    PR Manager, Alexa+ AI Capabilities, Amazon Devices

    Only for registered members

    This is a creative PR Manager role at Amazon focused on showcasing Alexa+ AI Capabilities. · Owning comms roadmap to drive ongoing momentum for Alexa+ features. · Developing and executing creative campaigns that keep Alexa+ top-of-mind with media, influencers, and customers. · ...

    Seattle

    1 week ago

  • Work in company

    PR Manager, Alexa+ AI Capabilities, Devices

    Only for registered members

    Amazon is seeking a creative, curious, and highly proactive PR Manager to drive momentum for Alexa+ AI Capabilities. · ...

    Seattle $126,700 - $171,400 (USD)

    1 week ago

  • Work in company

    Inside Sales Specialist — Health Technology

    Only for registered members

    We're looking for a driven Inside Sales Specialist who thrives at the intersection of empathy, communication, and innovation. · ...

    Seattle $55,000 - $70,000 (USD)

    1 month ago

  • Work in company

    Program Manager – Device

    Only for registered members

    We are seeking an experienced Program Manager to support a fast-paced global devices services organization focused on confidential pre-release products features. · This role is responsible for coordinating completing cross-functional programs end-to-end ensuring projects are deli ...

    Seattle

    1 month ago

  • Work in company

    PR Manager, Alexa+ AI Capabilities, Devices

    Only for registered members

    We're looking for someone who loves to roll up their sleeves, ideate, plan, and execute compelling storytelling that brings Alexa+ features to life. · Bachelor's degree · 7+ years of recent professional communications or public relations experience · ...

    Seattle $126,700 - $171,400 (USD) Full time

    1 week ago

Jobs
>
Seattle