Call Center Professional - Aldie
1 month ago

Job summary
We are seeking empathetic Call Center Professionals with a passion for helping individuals by providing accurate and consistent information regarding various State of MD benefit programs.Responsibilities
- Assist individuals by providing accurate information and guidance related to unemployment benefits and eligibility.
- Respond to customer inquiries in a timely, professional, and empathetic manner via phone, email, or online systems.
Job description
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