Eligibility Screening Services Representative- Onsite - Flowood, MS
5 days ago

Job summary
The Eligibility Screening Services Representative Onsite serves as the initial point of contact for customers, addressing inquiries and delivering high-quality service to ensure a positive customer experience.
+Responsibilities
- Responds to customer inquiries through phone, email, chat or other communication channels providing accurate and timely information
- Clarifies and resolves customer issues by identifying their needs determining root causes implementing effective solutions
- Escalates complex or unresolved issues to appropriate team members or departments ensuring prompt follow-up resolution/li>
Job description
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