Senior Salesforce Administrator - California, United States - Covetrus
Description
Senior Salesforce Administrator page is loadedSenior Salesforce Administrator
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locations
California (US) - Remote 100%
time type
Full time
posted on
Posted 2 Days Ago
job requisition id
R-10345
Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes.
We're bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best.
Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.
SUMMARY
The role of a
Sr.
Salesforce Administrator
is responsible for managing Salesforce processes and the platform across a global organization. Responsibilities include configuration, customization, troubleshooting, on-boarding activities and general support across the sales, marketing, customer success/support, IT and financial
teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following.
Other duties may be assigned.
Daily administration and technical/functional support for Salesforce Sales and Support Clouds including user administration, profiles and roles, and platform
customization
Provides support to users for the technical aspects of application utilities and functions, such as
reporting
Collaborate with internal stakeholders to ensure the design and functionality of the platform is driving efficient productivity and value across the
organization
Provide recommendations for process and application improvements utilizing best practices and data
management
Full release management including creation of use cases and test plans as required
Keep up to date on new apps, features and functionality to recommend and apply improvements to internal business
requirements
Analyze, understand and translate business needs into technical configurations that administrators and developers can use as guidelines for configuration and/or programming work.
Assess technical requirements of requests and scope for projects and communicate results to business client, project team, and ITcounterparts
Assist application users by tracking, analyzing and solving user problems based on an understanding of business process workflow within the
application
Facilitate or participate in testing activities to ensure development work meets user requirements. May develop test script criteria and use cases for functional and end-user testing
Prepare materials and/or conduct end-user training sessions to support use and feature sets for new or updated systems and
applications
Document and maintain process, policies, application configuration, training and help related material for users
QUALIFICATIONS:
EDUCATION AND/OR EXPERIENCE
Bachelor's Degree in Business, Computer Science and/or related field
Minimum four years of experience as a Salesforce
administrator
administrator (ADM201 and
ADM211)
Certified Sales Cloud, Service Cloud and developer certifications
preferred
CERTIFICATES, LICENSES, REGISTRATIONS
Salesforce Administrator certification
preferred
COMPETENCIES (SKILLS AND ABILITIES)
Up-to-date Lightning certifications for Sales and Service Cloud
Strong understanding of best practices and
functionality
Ability to build custom applications and objects, workflow, and custom
views
Strong background in security practices including implementing role-based access to views and
data
Strong data management skills
Detail-oriented with strong analytical skills
Excellent verbal and written communication skills Ability to work independently and be
self-motivated
Salary may vary depending on factors such as confirmed job-related skills, experience, and location.
However, the pay range for this position is as follows.
$102, $190,100.00
We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:
Covetrus is an equal
opportunity/affirmative
action employer.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
About Us
Covetrus is dedicated to advancing the world of veterinary medicine and empowering veterinary healthcare teams across the companion, equine, and large-animal health markets.
We provide a comprehensive suite of products, software, and services to help drive improved patient health, strong client relationships, and successful financial outcomes for veterinary professionals.
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