Manager, Inflight Operations - New Haven, United States - Avelo Airlines

    Avelo Airlines
    Avelo Airlines New Haven, United States

    1 month ago

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    Full time
    Description

    Job Type

    Full-time

    Description

    To support the Flight Attendants and all aspects of the Operation within the base; inspiring the crewmembers to achieve operational and performance excellence. This is demonstrated by a culture of safety always and genuine caring, and promoting our company Purpose, Values, and Vision.

    Responsibilities

    • Responsible for performance and attendance records for flight attendants ensuring operational excellence and instilling an environment of caring.
    • Decision maker FA coaching and counseling.
    • On-time operational performance is achieved by supporting the Crews and being actively involved in the day-to-day activities.
    • Professional relationships are developed with airport officials and the Company is represented in a positive manner in all interactions.
    • Administrative aspects including but not limited to cost control, investigations, dispute resolution and reporting.
    • Effective communication and coordination with all base Crewmembers (Airports, Flight Ops, Tech Ops) is achieved performing as "One Crew".
    • Being a credible source of information for the flight attendants and act as their leader supporting company positions and building a level of trust and respect with the Flight Attendants.

    Requirements

    • Participate in base meetings as Inflight representative
    • Attend and successfully complete FA initial training and maintain qualifications
    • Balancing and sequencing multiple objectives
    • Working under pressure while meeting deadlines
    • Ability to travel as needed to locations
    • Frequent standing, walking, sitting

    Education/Experience Requirements

    • Minimum of three (3) years of airline Inflight experience.
    • Minimum of two (2) years of management experience, preferably in the airline industry.
    • Prior flight attendant experience is preferred

    Functional Competencies

    • Functional knowledge of Inflight operations and inter-departmental process flow
    • Ability to influence and encourage Crewmembers
    • Effective organizational and planning skills
    • Ability to identify concerns or patterns and effectively problem solve

    Behavioral Competencies

    • Communication and leadership skills to influence performance
    • Ability to motivate and develop Crewmembers to support performance, engagement, and growth
    • Sound decision making and judgment skills

    May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, rush jobs, or technical developments)