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Galena

    Medical Receptionist - Galena, United States - Mercy

    Mercy
    Mercy Galena, United States

    3 weeks ago

    Mercy background
    Clinics and Virtual Care
    Description
    Mercy Ortho Clinic in Galena is looking for a full-time Medical Receptionist/Patient Service Representative to be part of their team.

    Overview:

    The Patient Service Representative plays a crucial role as the initial point of contact for patients, embodying Mercy's commitment to top-notch customer service and compassion. The job entails carrying out all responsibilities in alignment with Mercy's values and service standards.
    • Clinic Schedule: Monday - Friday, 8am to 5:00pm
    • Regular performance incentives
    • Tuition Reimbursement up to $2,000 for ongoing education
    • Health/Dental/Vision coverage from day one
    • $100 per month contribution towards Dependent Care FSA for eligible colleagues
    • Parental leave benefits
    • 401k plan with employer matching
    • Paid time off for volunteer work
    • Competitive salary
    • Opportunities for professional growth
    Qualifications:

    Patient Service Representative
    • Education: High school diploma or equivalent
    • Preferred Experience: One year in a relevant medical office role.
    • New hires must complete Clinic Core Front Desk Training through Clinical Education upon joining.
    Advanced Patient Service Representative (Internal Only)
    • Education: High school diploma or equivalent
    • Existing Patient Service Reps transitioning to the Advanced level need to fulfill Patient Service Rep and Advanced PR competencies before promotion.

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