Systems Engineering Management Planning - San Diego, CA, United States - Managed Solution LLC

Description

Why clients love us:

We are laser focused on delivering quality and excellence to our clients for their technology modernization needs, business and technology strategy, and cloud transformation initiatives.

We are a nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego.

As a Top 1% Microsoft Cloud Solution Provider, with engineers that individually hold over 38 Microsoft certifications, our clients trust us because we are the experts

As a member of our Professional Services department, the Senior Systems Engineer (Modern Workplace + Automation) helps design and deliver scopes of work related to client IT environments, with a strong emphasis on Microsoft Modern Workplace and Automation technologies.

This position is highly customer-facing, works across a broad range of customer environments/industries, and has a strong focus on providing exceptional customer experiences and business outcomes.

Responsible for planning, delivering, and leading Microsoft365 migrations across full stack of Modern Workplace

Cloud Technology:

Provides project design + implementation tasks and high-level troubleshooting for public, private, and hybrid cloud infrastructure, including Azure, AWS, Microsoft365, with a strong focus on migrations.

Provides design, implementation, migration, and high-level troubleshooting services for Microsoft Exchange and messaging systems, including Microsoft365.

Windows Servers :

Provides project design + implementation, and high-level troubleshooting for infrastructure, including Windows Server (2019, 2016, 2012 R2, 2012, 2008 R2, 2003) and virtualization environments on both Hyper-V and vSphere, in addition to Citrix XenApp and/or XenDesktop, and Azure Virtual Desktop.

Provides project design + implementation and high-level troubleshooting for Active Directory, including Azure Active Directory (Intra AD), Intune, AutoPilot, Group Policy, Access/Identity Management, AADS, Federation Services, Domain Controllers, etc


Networking :

Provides project design + implementation and high-level troubleshooting for networking infrastructure, including: in medium to larger LAN/WAN environments, including cloud environments (Azure, Amazon AWS).

Provides senior consultative services and project work for Professional Services clients with a particular focus in Modern Workplace and Automation:

Defines and completes project tasks, including scripting, related to workplace automation, leveraging Intune, SharePoint, Viva, Microsoft Fabric (PowerApps, Power Automate, Power Platform), etc.

Develops custom business applications using Power Apps in alignment with client/internal requirements.
Creating interactive reports and dashboards with Power BI for data visualization.

Successfully ties together multiple data sets from various sources, including the development of custom connectors for third-party or in-house APIs.

Develops and presents proofs of concepts to project stakeholders.

Utilizes Power Virtual Agents to create AI-powered chatbots and virtual assistants to function in accordance with client/scope parameters, including those related to data security and other governance requirements.

Provides technical support and maintenance for Power Platform environments.

Acts as a presales consult to help a client identify appropriate solutions, determine project scope, tasks, and budget requirements for Professional Services engagements, interfacing directly with sales team members as well as clients/prospects to understand existing environments, client goals/business objectives, and outline a solution.

Scoping work may be limited to Rough Orders of Magnitude or smaller scale projects where a Solution Architect skillset is not required, or the Senior Systems Engineer may work in coordination with a Solutions Architect/Director to ensure appropriate scoping.

Acts as project lead for assigned projects within the Modern Workplace + Automation focus area, directing others in completing project tasks according to project scopes; working with Project Managers or Sales to resolve potential/actual risks; Acts as a mentor to help develop the skillsets of Project Engineers and others, developing and delivering trainings; assisting on completion of project tasks; and otherwise helping support the success of other team members.

May be responsible for developing and delivering effective customer or internal workshops/bootcamp sessions related to Modern Workplace and Automation, independently or in coordination with others as assigned.

Complies with all company policies, client security policies, and maintains strict confidentiality.

Education and

Work Experience Requirements:

Bachelors' degree in Computer Science, Computer Engineering, or related field, plus a minimum of 8 years' experience providing engineering within a Microsoft environment.

Minimum of 5 years of experience in a consultative capacity at a systems integrator/MSP/other IT vendor, including experience in presales, project scoping, and project implementation.

Experience planning, delivering, and leading Microsoft365 migrations across full stack of Modern Workplace is required.
High levels of project ownership and individual accountability in a results-oriented environment. Demonstrated success as a project lead.
In addition to Subject Matter Expertise in their specialty areas, the Senior Systems Engineer (Modern Workplace/Automation) should have:
Strong proficiency in developing solutions with Power Apps, Power Automate, and Power Virtual Agents.

Significant experience developing within Canvas Apps, Model-Driven apps, and Power Apps Portals, as well as apps in Dataverse for Teams.

Experience developing custom connectors against third-party or in-house APIs to successfully integrate data
Experience developing bots in Power Virtual Agents (Bot Framework, Q&A maker is a plus)
Experience developing, integrating, and extending Dynamics 365 apps
Previous Office365 migration experience (both hybrid and cloud only) desired, as well as advanced Office365 administration and troubleshooting experience
Microsoft certifications highly desired, and will be required for continued employment. PL 200 – Microsoft Power Platform Functional Consultant; PL 400 – Microsoft Power Platform Developer; PL 600 – Microsoft Power Platform Solution Architect
Proficiency in Windows Server (all versions) and workstation implementation, administration, and troubleshooting
Strong proficiency in Exchange (all versions/Online preferred), Hyper-V, Active Directory, and Powershell/VBS, SharePoint, and Teams.
Working knowledge of Teams Voice, Skype for Business, Viva, and Office 365 strongly preferred. Proficiency with Teams as a Platform and limitations of Dataverse for Teams highly desired.
Working knowledge of Intune policy management, including implementation experience.

Strong proficiency in public cloud and virtualization technologies preferred:
Azure, Office 365 & HyperV
Functional knowledge of Security and Identity Management, Okta, Public Key Infrastructure, SQL Server, or Linux/Unix/RedHat a plus
Given the nature of IT, some project work will need to be delivered outside of standard business hours. An ability to work a flexible schedule for occasional after-hours/weekend migrations and other project responsibilities is required. Managed Solution is a 24x7/365 operation and is headquartered in the Pacific Time Zone.

While some flexibility may be offered for employees in other time zones, employees will need to be available to coincide with Company and client needs/policies.

Remote/Onsite Requirements:

Valid CA Drivers' License, acceptable driving history, and reliable personal transportation will be required for San Diego-based Senior Systems Engineers, who may be required to travel to client sites within the San Diego region.

Highly qualified applicants outside San Diego may be considered for remote positions. Such individuals may be required to travel on occasion to work sites or Managed Solution headquarters.

Such screenings may include drug testing.

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Must be able to talk, listen, and speak clearly on telephone.?to communicate in written and spoken English; Managed Solution participates in the federal E-Verify program to validate the authenticity of work eligibility documents.

Wages are paid as earned and in accordance with Company policies.
Additional Perks for Full-

Time Employees:
~ Holidays – Managed Solution celebrates 7 paid holidays each year
~ Plus, 1 Floating Holiday per Year... and 2 After 5 Years of Service
~ Medical, Dental, Vision – Managed Solution pays 80% of the employee cost on the base plan + 15% of dependent costs on the base plan (Optional Flexible Spending Account for eligible Health Care or Dependent Care costs)
~ Telemedicine options:
see a medical provider from anywhere, over the phone, 24/7
~$100K Life/AD&D policy provided for all employees, free of charge
~ Employee Assistance Program – free financial consultation; 80/Month Cell Phone + Internet Reimbursement

*All Company compensation and benefits programs are subject to Company policy and plan documents and are subject to change at Company's sole discretion. We believe our strength comes from our differences, and we are committed to fostering and promoting a culture of diversity and inclusion. We believe our team and our community are our greatest assets and we strive to promote both. From providing our employees the time to pursue Microsoft certifications, to supporting and partnering with multiple non-profit organizations, we believe this is where healthy and happy employees thrive.

Heart – We show genuine care for our community, our customers, and our culture.


Inclusion & Equal opportunity employment:
We are an equal opportunity employer committed to Diversity, Inclusion & Belonging.

Individuals seeking employment at Managed Solution are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity or sexual orientation.

At Managed Solution we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.

Application Information and Hiring Timeline:
The initial application window will be through (7 days from posting date).

If this posting remains open beyond that date, Managed Solution may have extended the application window or may be collecting resumes for potential future openings.

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