- Manage the daily operations of the virtual, physical servers and SAN/NAS by monitoring system performance, configuration, maintenance and repair; ensure that records of system downtime and equipment inventory are properly maintained.
- Apply revisions to host system firmware and software.
- Work with vendors to assist with support and maintenance, to get quotes and negotiate costs.
- Perform and monitor daily server backup and weekly off-site rotation and disaster recovery.
- Manage the SQL server infrastructure.
- Develop new system and application implementations, custom scripts and testing to ensure reliability.
- Manage the Exchange email systems, including virus scanning, spam filtering, list creation, and defragmentation.
- Establish guidelines and methods for the installation and management of the host computer operating systems, disk arrays, fiber channel switches, off site storage and other components.
- Ensure high availability and acceptable levels of performance of critical host computer resources.
- Manage the data center and computer host systems including hardware, software and equipment such as air-conditioning system, UPS (uninterrupted power system) and fire protection system
- Apply revisions to host system firmware and software.
- Develop procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.
- Develop procedures, programs and documentation for backup, restoration and disaster recovery of host operating systems and host-based applications.
- Responsible for system best practices and maintenance.
- Work with management on strategic initiatives.
- Assist with staff training on hardware/applications for usage, operating and maintenance.
- Identify and provide project leadership and supervision of service to departments, assist in the supervision of the IT technical staff and work as a mentor for advancing knowledge and experience.
- Develop and coordinate project directions and schedules to maximize benefits and minimize impacts on the organization.
- Provide leadership in planning and implementation of projects for computer operations and enterprise systems administration.
- Monitor the data center and computer host systems including hardware, software and equipment such as air-conditioning system, UPS (uninterrupted power system) and fire protection system.
- Stay current with technological developments in systems administration technology and recommend ways for the organization to take advantage of new technology.
- Prepare and research new system and application implementation plans, scripts and testing procedures.
- Demonstrate, supervise and instruct on Windows System Administration and programming using Microsoft PowerShell or equivalent scripting language.
- Develop procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.
- Perform other duties as assigned.
- Knowledge of System Administration and using Microsoft PowerShell or equivalent scripting language.
- Knowledge of the security issues of the Microsoft operating system and the ability to correct them.
- Knowledge of VOIP technology including Cisco.
- Knowledge of Blackberry and MDM.
- Knowledge of the unique needs of tribal organizations.
- Knowledge of tribal sovereignty.
- Ability to operate personal computers and demonstrate proficiency with Internet resources and networked environments.
- Ability to learn new technologies and assimilate new information quickly.
- Ability to install and maintain Windows Server Operating Systems.
- Ability to administer and supervise all aspects of Exchange Server electronic email.
- Ability to administer and supervise all Blackberry and MDM Solutions
- Ability to demonstrate strong customer service skills.
- Ability to establish and maintain cooperative and harmonious working relationships with a variety of staff.
- Ability to establish and maintain cooperation, understanding, trust and credibility.
- Ability to demonstrate vision for and dedication to the role of a computer network with a large environment.
- Ability to match technical opportunities to Tribal goals.
- Ability to work independently with minimal supervision or direction.
- Ability and willingness to participate in rotation on-call support including evenings and weekends.
- Ability to frequently lift/move items up to 25lbs and to occasionally lift/move items up to 75 lbs. required.
- Ability to communicate effectively both verbally and in writing with managers, clients, customers and the Tribal community.
- Ability to plan, organize and document complex system design activities and to configure systems to be consistent with institutional policies/procedures.
- Ability to communicate technical/complex information both verbally and in writing to a variety of audiences.
- Ability to perform multiple tasks concurrently and respond to emergency situations effectively.
- Bachelor's in Computer Science, Information Technology or related field OR equivalent combination of professional experience and/or education.
- 5 years of experience with server and storage hardware, software, including VMware, IMB Server and Storage Systems, Windows, Linux.
- Must have VOIP technology experience, preferably Cisco.
- MCSE Certification preferred.
- VMWare VCP Certification preferred.
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Description
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DUTIES AND RESPONSIBILITIES:
KNOWLEDGE, SKILLS, AND ABILITIES:
MINIMUM QUALIFICATIONS: