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- Leads a team of project managers/process design consultants in the execution of vertical and horizontal programs and strategic priorities
- Drive teams to produce expected portfolio deliverables and outcomes often against aggressive timelines
- Assists senior leadership in achieving broad goals supporting corporate business strategy and improvement efforts
- Manage large, complex stakeholder groups; communicate effectively and influence decisions to achieve desired results
- Big picture thinker, capable of challenging teams to think transformatively; tactfully questions the status quo
- Assist teams in creating impactful, data driven presentations for senior leadership
- Drives development and execution of data analysis and scorecards
- Responsible for managing all organizational COO responsibilities - including but not limited to - business continuity management, All Hands Meeting preparation and facilitation, space management, business strategic planning, staffing and recruiting and forecasting.
- Adheres to all Enterprise Change program / project management requirements and standards (as required)
- Takes initiative and is proactive - actively seeks out improvement opportunities; doesn't deliver only what's asked - looks for ways to go above and beyond to exceed expectations
- Is a great partner, collaborates well with others & promotes a positive team culture; resolves disagreements with minimal noise - disagrees without being disagreeable
- Strong influencer and communicator - demonstrates effective influence and communications with others to drive change, identifies opportunities, solves problems, and delivers impactful results
- Pays attention to details & strives for excellence in every meeting, presentation, document, work product; practices and preaches continuous improvement every day
- Critical thinker and intellectually curious - a disciple of facts & data; asks tough questions; probes for understanding of root cause; connects the dots and navigates seamlessly between the strategic & tactical
- Must have strong experience in managing and executing complex portfolios
- Comfortable preparing and delivering presentations to all levels of the organization
- Knowledge of the OpEx methodology and continuous improvement mindset
- Excellent decision-making skills with an assertive and proactive communication style
- Experience with business strategy development and execution
- Proven ability to navigate and lead across a matrix environment
- Proficient with Microsoft Office products - Word, Excel, PowerPoint, Project and Visio
- Prefer 10+ years of end-to-end change management experience, preferably focused on process improvement / re-engineering efforts
- Prefer team leadership / management experience
- Prefer direct knowledge of Global Operations
- Six Sigma, Business Process Management, Project Management certifications a plus
- Business Process Analysis
- Customer and Client Focus
- Project Management
- Risk Management
- Strategy Planning and Development
- Controls Management
- Process Design
- Process Simplification
- Stakeholder Management
- Strategic Thinking
- Analytical Thinking
- Change Management
- Influence
- Innovative Thinking
- Presentation Skills
Project Portfolio Manager-Operations Excellence Team-Global Operations - Charlotte, United States - Bank of America
Description
Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us
Job Description:
Manages a portfolio/ programs specific to corporate change initiatives that have significant and strategic impact on how the company does business, provides a product or service, or executes a function. Responsible for enterprise and/or line of business-wide, cross functional, high impact strategic initiatives by ensuring delivery of business outcomes from portfolio investments. Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes. Responsibility for staff and budget. May serve as primary contact to Executive management for critical change initiatives depending on scope and impact of business supporting. Communicates, influences and negotiates both vertically and horizontally to obtain or leverage necessary resources. Assists in achieving broad goals supporting corporate business strategy. Responsible for results delivery, risk management and strategy development. May or may not manage employees. Significant experience with managing large diverse programs and projects. Typically 5+ plus years of program management experience.
Responsibilities:
1st shift (United States of America)
Hours Per Week:
40