Marketing Analyst - Los Angeles, United States - State of California

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    Description
    Marketing Analyst

    ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

    Final Filing Date:
    5/15/2024


    Application Methods:
    Electronic (Using your CalCareer Account)

    By Mail

    Drop-off

    We need help raising awareness and improving communications for vital benefit programs and services that aid Californians when they need it most.

    The Employment Development Department's (EDD) Public Affairs team is looking for a Marketing Analyst as part of their Marketing and Brand Management team, and part of the Marketing and Communication's Section.

    Strong writers with an equal excitement for marketing and communications should apply. This is your opportunity to put your professional skills to work where it helps the public the most.

    If you want to work with a great team and appreciate how marketing and communications can support Californians when they have lost a job, have a serious illness or injury, or need to welcome a new child into the family, and more, then look no further.

    The analyst is responsible for performing at the full journey level and serve as a project leader for program-specific marketing campaigns and outreach efforts.

    This includes, but is not limited to, the EDDNext project, a multi-year initiative to create a single cohesive online system for all the Department's benefit programs.

    The analyst will take the lead in updating vital program forms and publications as well as leading program-specific marketing campaigns and outreach efforts to Californians on Department updates and initiatives.


    This position is located at the EDD headquarters at 800 Capitol Mall, Sacramento, CA This position is hybrid on Wednesday each week to work out of headquarters.

    The analyst will need to report to headquarters up to two days per month later in 2024.

    Internet is required and the position is subject to report to the office full time or part time with little notice.

    You will find additional information about the job in the

    Duty Statement

    .
    Working Conditions

    This position is not eligible for visa sponsorship.

    Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

    The individual selected for this position will need to be available to work a 40-hour work week, between the hours of 8:00 a.m.

    and 5:00 p.m., Monday to Friday. Schedules may be flexible. Currently, work is performed primarily at your home via telework where access to internet is required. This position is hybrid on Wednesday each week to work out of headquarters. The analyst will need to report to headquarters up to two days per month later in 2024. Occasional travel is required for training or meetings. Overtime may be required.

    Working Conditions

    Visa Sponsorship
    This position is not eligible for visa sponsorship.

    Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

    The individual selected for this position will need to be available to work a 40-hour work week, between the hours of 8:00 a.m.

    and 5:00 p.m., Monday to Friday. Schedules may be flexible. Currently, work is performed primarily at your home via telework where access to internet is required. This position is hybrid on Wednesday each week to work out of headquarters. The analyst will need to report to headquarters up to two days per month later in 2024. Occasional travel is required for training or meetings. Overtime may be required.
    Minimum Requirements

    You will find the Minimum Requirements in the Class Specification.


    ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

    The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations.

    For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State.

    In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks.

    Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
    Please only submit ONE application.

    Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

    If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following:

    Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678.

    Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678.

    Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.

    This page is for examination use only.
    Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
    Application Instructions


    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.

    Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.


    Final Filing Date:


    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.

    Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.


    Final Filing Date:
    5/15/2024

    Who May Apply

    Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).

    SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

    Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).


    Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

    Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.

    Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

    If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages
    You may submit your application and any applicable or required documents to:
    Employment Development Department


    Attn:
    Job Control #

    Human Resource Services Division, MIC 54

    PO Box

    Sacramento , CA

    Address for Drop-Off Application Packages
    You may drop off your application and any applicable or required documents at:
    Employment Development Department


    Attn:
    Job Control #

    EDD/Human Resource Services Division (6th floor solar)

    722 Capitol Mall

    Sacramento , CA

    95814

    08:00 AM - 04:30 PM

    Required Application Package Documents
    The following items are required to be submitted with your application.

    Applicants who do not submit the required items timely may not be considered for this job:


    Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

    Resume is required and must be included.
    Other -A Cover Letter is required and must be included.
    Statement of Qualifications -A Statement of Qualifications (SOQ) is Required.
    Please see "Statement of Qualifications Requirements" section for more informationabout the SOQ.

    Application Instructions


    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.

    Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.


    Final Filing Date:
    5/15/2024

    Who May Apply

    Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).

    SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

    Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).


    Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

    Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.

    Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

    If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages
    You may submit your application and any applicable or required documents to:
    Employment Development Department


    Attn:
    Job Control #

    Human Resource Services Division, MIC 54

    PO Box

    Sacramento , CA

    Address for Drop-Off Application Packages
    You may drop off your application and any applicable or required documents at:
    Employment Development Department


    Attn:
    Job Control #

    EDD/Human Resource Services Division (6th floor solar)

    722 Capitol Mall

    Sacramento , CA

    95814

    08:00 AM - 04:30 PM

    Required Application Package Documents
    The following items are required to be submitted with your application.

    Applicants who do not submit the required items timely may not be considered for this job:


    Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

    Resume is required and must be included.
    Other -A Cover Letter is required and must be included.
    Statement of Qualifications -A Statement of Qualifications (SOQ) is Required.
    Please see "Statement of Qualifications Requirements" section for more informationabout the SOQ.

    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.

    The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
    Strong writer and copy editor.
    Experience, knowledge, and passion for marketing and communications.
    Ability to work independently, take initiative with minimal guidance or direction, and possess proactive problem-solving instincts.
    Ability to learn rapidly, follow directions, and communicate effectively with others.
    Positive attitude, open-mindedness, flexibility, and tact.
    Commitment to quality service that exceeds expectations.
    Excellent organizational skills.
    Ability to exercise good judgment.
    Meet deadlines and adjust to changing priorities in a cooperative manner.

    Candidates must also:
    Be highly adaptable and can adjust to multiple, changing priorities requiring quick turnaround.

    Be able to work in a matrix team environment, collaboratively and cooperatively with staff from multiple program areas, partners, and agencies.

    Have strong attention to detail to ensure all communications, deliverables, and projects are accurate, professional, and audience appropriate.
    The Hiring Unit Contact is available to answer questions regarding the position or application process.

    Department Website:
    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.

    You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.

    You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.


    EEO Contact:
    EEO Officer


    California Relay Service:
    TTY), Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
    Statement of Qualifications Requirements

    A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter.

    The SOQ is a narrative discussion on the below:

    Describe how your experience and skillset make you a strong candidate for success in this position.

    Your SOQ should be typed in no less than 11-point size, Arial font, and no more than two pages in length.

    Résumés or cover letters DO NOT take the place of the SOQ.

    Applications received without an SOQ responding to how your education, training, experience, and skills qualify you for this position will not receive further consideration and will be excluded from the hiring process.

    The position(s) may require an applicant to pass a background investigation.

    However, applicants will not be asked to provide information about a conviction historyunless they receive a conditional offer of employment.

    The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department.

    The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).

    The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies.

    Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified."

    ADDITIONAL DEPARTMENT INFORMATION:
    The Employment Development Department may require a new probation in accordance with applicable probationary period rules.

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place.

    Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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