Concessions Shift Leader - Albertville, United States - Sand Mountain Park

Sand Mountain Park Albertville, United States

4 weeks ago

Description

**CONCESSIONS SHIFT LEADER**

**Sports Facilities Management, LLC- Sand Mountain Park & Amphitheater**

*LOCATION: Albertville, AL*

**DEPARTMENT: FOOD AND BEVERAGE**

**REPORTS TO: FOOD AND BEVERAGE MANAGER**

**STATUS: PART-TIME (NON-EXEMPT)**

**ABOUT THE COMPANY:**

The Sports Facilities Companies (SFC) are the Nation's leading resources for the management and development of sports, recreation, wellness, and events facilities. As a turn-key solution for community leaders and developers alike, SFC services span the gamut of sports and recreation needs from sports tourism & recreation master planning, program planning, and feasibility through professional facility management services. Our 30+ managed venues and 1500+ team members, represented by the SF Network, welcome more than 25 million guest visits and produce over $250 million in economic impact each year.

SFC was awarded national and regional recognition as a Top Workplace by Tampa Bay Business Journal in 2022 and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

is a sports, leisure, wellness and entertainment venue with 16 tennis courts, 14 outdoor turf fields, a 6,000+ person capacity amphitheater, an 8-lane indoor competition pool, an outdoor water park, playgrounds, an RV park, and a 103,000-square-foot community recreation center that will include hardwood courts, a 2-story fitness center, concessions, locker rooms and conference/party rooms.

**POSITION SUMMARY**

The Shift Leader will effectively manage all aspects of a Food & Beverage Concession Area for SMPA. This position is responsible for delivering an exceptional food, beverage, and service experience for all our guests.

**PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:**

Directly align with the Sand Mountain Park Mission Statement and Core Values

Manage the daily production, preparation & presentation of all food for the facility's concessions and special events to ensure quality consistent product is produced that meets SMPA standards

Assist in training, mentoring, and supervising all food & beverage Team Members

Open, supervise, operate, and close concessions locations throughout SMPA

Monitor quality control constantly

Assist F&B Manager and Assistant F&B Manager in weekly and monthly inventory counting

Effectively manage all cooler, freezer, and dry storage areas in assigned Concession Area

Ensure highest levels of food safety & sanitation are being maintained

Communicate kitchen equipment repair needs in a timely manner

Operationally manage Health and Safety practices to ensure inspection compliance that result in A scores

Record information about inventory and health practices

Effectively manage customer complaints and suggestions

Complete special projects and daily assignments as directed by F&B and Assistant F&B Managers

Effectively manage the food & beverage aspect of a Concession Area during SMPA events

Manage the efficient use of supplies during events

Effectively train, develop, and hold hourly Team Members accountable

**THE IDEAL CANDIDATE HAS:**

Proven success of effective leadership in a high-volume concessions/food & beverage environment

Experience and success in supervising staff in order to effectively execute a successful shift

Experience and success in customer service and leadership

Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

**MINIMUM QUALIFICATIONS:**

Must be at least 21 years old

2+ years of food & beverage experience in a leadership role

Food Safety Manager and ServSafe Certifications are preferred

Requires good communication skills, both verbal and written

Must have strong leadership and mathematical skills

Must be detail-oriented and have outstanding organizational skills

Ability to maintain focus in a high-volume, fast paced environment

Must be able to work under pressure, be decisive, and work well in a group setting

Ability to motivate employees and prioritize

Must be able to work irregular shifts to include nights, weekends, holidays as needed

**WORKING CONDITIONS AND PHYSICAL DEMANDS**

Must be able to lift 50 pounds waist high

May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, bend, carry, lift, pull, and push

Will be required to operate a computer

Facility has intermittent noise

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