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Tier 2 Systems Maintainer 24x7 - Las Cruces, United States - Leidos
Description
The National Security Sector at Leidos has an opening for an experienced Tier 2 Systems Maintainer supporting 24x7-mission applications at our Customer Site in Las Cruses, NM.
The successful candidate will be required to function as a seasoned and integral member of a highly proficient and technically competent team of System Maintainers.
Applicants must be available and willing to support operations using a rotating 24x7 shift schedule with predictable periods of non-work, extended personal time and increased pay.
The qualified candidate will be a Tier 2 maintainer in all respects as defined in ITIL, and will work closely with the 8x5 personnel to enhance broad system knowledge.
Occasional out-of-band call-in support may be required.Primary Responsibilities:
Maintain consistent mission processor availability and reliability through the implementation of proactive Systems Maintenance methodologies and request fulfillment activities
Expert comprehensive technical competence of Linux operations, command line, and user graphic interfaces in the expedient restoration of mission applications and associated functions to a fully operative state
Adhere to prescribed incident and problem management or ticket escalation processes to quickly and proactively resolve system anomalies as appropriate
Create, enhance, update or otherwise maintain concise, accurate, and complete Tier 2 maintenance and operations documentation to include Knowledge Articles and Logistic Support Plans
Provide relevant input to the shift lead and other teammates regarding activities and incidents that negatively impact Tier 2 mission operations
Provide training to teammates, Tier 1 and customers as required
Other related supporting duties as required
Basic Qualifications:
U.S. citizen with an active TS/SCI with a polygraph required
Requires BS degree and 8-12 years of prior relevant experience or Masters with 6-10 years of prior relevant experience
Current DoD 8570 certification applicable to the position (Security+)
Understand, execute, and resolve mission system outages using Unix, Linux, and/or Windows based OS and application management
Advanced knowledge of Tier 2 system maintenance and troubleshooting on mission critical systems
Experience with constructive, collaborative approach
Excellent verbal and written communication skills
Ability to work collaboratively and constructively with other leaders
Must be willing to perform shift work
Preferred Qualifications:
Mission-specific expert technical knowledge and operations experience (incl. DEC VMS and/or Alpha)
Proven experience and proficiency with one or more of the following disciplines in an enterprise environment:
Script development and implementation (e.g. PyThon, BaSH, XML)
Troubleshooting of complex and interconnected systems
Usage and support of Enterprise Maintenance Management tool(s)
Ability to develop technical solutions through deep analysis and understanding of impact to the end-product/solution
Ability to work independently and in a collaborative environment to achieve day-to-day objectives that significantly impact operational results and deliverables
Deep understanding and ability to apply principles, theories, and concepts of domain related mission operations and a broad understanding of dependent domains
Original Posting Date:
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $101, $183,300.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
