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patient services specialist-student health services - Lubbock, TX , USA, United States - Texas Tech University
Description
Position DescriptionThis position is responsible for assuring smooth operation of the clinic patient flow.
Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records.
In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department.
Employees may have cash handling responsibilities.Preferred Qualifications
Previous experience as a receptionist or in a similar role.
Clinic experience scheduling appointments.
Required Qualifications
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.