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Coppell

    Account Management Coordinator - Coppell, United States - Life Science Logistics LLC

    Life Science Logistics LLC
    Life Science Logistics LLC Coppell, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    RESPONSIBILITIES:

    • Assist with day-to-day operations of the department as directed by the Director, including gathering of critical information needed by clients (running reports, tracking orders, entering & verifying orders etc.)
    • Contribute to the templates and tools, including client QBRs, and CCF status updates; looks for opportunities to standardize and simplify documentation and procedures across programs
    • Assist Account Managers with order management, sample programs and resolving of client issues/concerns
    • Proactively searches for and presents process improvement opportunities to management; assist management in defining, planning and implementing solutions
    • Interacts frequently with interdepartmental associates and management to resolve internal and client issues.
    • Other duties as assigned.

    QUALIFICATIONS AND JOB SPECIFICATIONS:

    • Bachelor's degree in Communications, Business or other related fields or a combination of equivalent education and experience.
    • At least 2 years in warehousing or the pharmaceutical industry.
    • Excellent computer skills.
    • Good mathematical ability, excellent organizational, communication, and interpersonal skills.
    • Demonstrate the following: effective relationship building, strong verbal and written communication skills, attention to detail and organization, critical thinking, ability to learn quickly, and interest to work in a fast-paced environment.

    TECHNICAL EXPERTISE:

    • Navigate through ERP system – Tecsys Elite, Cognos.
    • Intermediate Microsoft Office skills: Outlook, Excel (including Statistics and Pivot Tables), Access, PowerPoint, Word.
    • Experience with warehouse or supply chain environments.
    • Understanding of supply chain transportation.
    • Ability to complete invoices and conduct/track analytics related to Client performance.
    • Professional phone etiquette.
    • Advanced public speaking and presentation skills
    • Excellent verbal and written communication skills
    • Clear and Professional diction in English

    ADDITIONAL EMPLOYMENT REQUIREMENTS

    • Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen).
    • Must be able to travel up to 25%.
    • Must have a valid driver's license and reliable transportation.

    PHYSICAL/MENTAL/VISUAL DEMANDS:

    • Work is light to medium in nature with frequent walking to perform assigned tasks.
    • Must be able to safely conduct occasional lifting of 25 lbs.
    • Ability to handle multiple priorities and solve inquiries and issues expeditiously and efficiently.
    • Must be able to read at a distance, close to the eyes, and at arm's length with or without correction.

    WORKING CONDITIONS:

    • Activities occur within a typical office environment.

    EQUIPMENT OPERATED:

    • Equipment: Laptop computer, cell phone, fax machine, copier, and desk phone
    • Systems: Outlook, Excel, Word, PowerPoint, and Tecsys Elite (Warehouse Management System)

    NO AGENCIES PLEASE.

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