Customer Relations Associate - Simi Valley, United States - Warren

Description

Our company has teamed up with national telecommunications organizations that focus heavily on technology development and delivering superior customer service support.

Specializing in engagement, we leverage our deep expertise in customer outreach to develop and execute customized and strategic marketing plans to fit the specific needs of every client we represent.

The primary focus of the Customer Relations Associate position is to positively impact our local communities and bring our clients marketing and brand initiatives to lifeCustomer Relations Associate Responsibilities:
Execute the sales and customer service process through direct introduction to local consumersProvide relevant solutions to customers by discussing client product and service information with them and identifying their areas of needEnsure proper compliance with service guidelines by utilizing the client-provided handheld device before, during, and after the sales processTrain with members of the management team and other Customer Relations Associates by attending meetings about client operations, consumer experience, sales metrics, business practices, and market trendsBecome familiar with competing telecommunication firms to answer potential customer questions and negotiate better sales solutions

Customer Relations Associate Requirements:
Love for people and making an impact in our local communityPossess the right balance of people, sales, and communication skillsAbility to build rapport quickly, lower trust barriers, and build confidence with consumersAmbitious and self-sufficient individual who approaches every situation with integrity and passionExceptional public speaking and presentation abilitiesOutstanding verbal and written communication skillsPrior experience in Customer service, marketing, sales, retail, or a related fieldApply today, and we will reach out for further discussion within 24-48 hours#LI-OnsitePowered by JazzHR#J-18808-Ljbffr