- Oversee operations in an auto service unit to ensure compliance with quality standards
- Contact clients and convince them to bring vehicles to their unit for repairs
- Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs
- Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
- Conduct price negotiations with clients to reach a favorable bargain for both management and client
- Maintain accurate record of all accounts and relevant financial information
- Monitor inventory to regulate and ensure availability of required vehicle parts
- Ensure automotive service staff comply with environmental laws and regulations
- Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department
- Evaluate the performance of automotive service staff to acknowledge efficent employees and guide underperforming ones
- Listen to client complaints and assist in addressing their issues and resolving challenges
- Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws
- Assign and schedule work duties to auto service staff according to their skills
- Follow up customers to obtain feedback and ensure they are satisfied with received service
- Attending workshops and studying relevant publications to stay up to date with developments in the automotive service industry.
- Communication Skill: Automotive service managers can effectively interact with clients to identify their requirements and facilitate processes to meet customers' needs
- Technical Skill: Automotive service managers are well versed in conducting vehicle inspections to identify faults and initiate repairs
- Leadership Skill: Automotive service managers can coordinate and direct the activities of an auto repairs unit to ensure efficient working operations.
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Automotive Service Manager - Avoca, United States - Olesen Auto Center
2 weeks ago
Description
Job Description
Job DescriptionAutomotive Service Manager Job Description
Automotive Service Manager Resume Preparation