Professional Services Technical Business Systems Analyst - Charlotte
9 hours ago
Job description
About LynxisLynxis delivers enterprise technology solutions that help organizations modernize workflows, integrate complex systems, and scale operational efficiency.
Our Professional Services team partners directly with customers to implement Lynxis products through structured consulting, technical analysis, and solution delivery.
We are looking for a Technical Business Systems Analyst who thrives at the intersection of consulting, business analysis, and enterprise integration.
The Professional Services Technical Business Systems Analyst plays a critical role in helping customers successfully adopt Lynxis products. This role combines business process consulting, technical documentation, and integration-focused analysis to translate operational requirements into scalable solution designs.
You will work closely with customers, solution architects, and development teams to design workflows, document system behaviors, and support implementations involving APIs, messaging systems, and enterprise data integrations.
This position is ideal for candidates coming from Technical Business Analyst, enterprise integration, or event-driven architecture environments who want to be hands-on in delivery while maintaining a consulting mindset.
Business Analysis & Consulting
Lead discovery sessions to understand customer workflows, operational challenges, and system integration needs.
Translate business requirements into structured technical artifacts that support implementation delivery.
Advise customers on workflow design, automation opportunities, and system integration approaches.
Serve as a bridge between business stakeholders and technical teams.
Enterprise Integration & Technical Analysis
Analyze and document integrations involving APIs, event-driven systems, and enterprise messaging platforms.
Work with architects and developers to define:
API interaction models
Data mappings and schemas
Workflow triggers and system dependencies
Support projects involving technologies such as Docker, Kafka, ETL pipelines, or distributed service architectures.
Assist with troubleshooting integration issues by reviewing logs, message flows, and system behaviors.
Documentation & Solution Design
Create implementation-ready documentation including:
Functional and technical requirements
Workflow diagrams and process models
Integration specifications and API documentation
Configuration and delivery guides
Establish clear documentation standards that improve collaboration across teams.
Maintain traceability from requirements through implementation and validation.
Delivery Collaboration
Partner with solution architects, developers, and product teams during implementation cycles.
Participate in agile delivery practices such as backlog refinement, sprint planning, and documentation reviews.
Support validation efforts by reviewing implementations against business and technical requirements.
Provide light technical contributions or analysis where development context is beneficial.
Client Engagement
Participate in customer workshops, planning sessions, and delivery checkpoints.
Participate in implementation projects for customer go-lives
Communicate complex technical concepts in a clear, structured, and business-friendly way.
Build trusted relationships with stakeholders through organized and transparent consulting practices.
Required Qualifications
Education:
Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience)
Experience: 5+ years in a Technical Business Analyst, Business Systems Analyst, or Professional Services consulting role.
Strong background in technical documentation and requirements analysis.
Experience working with enterprise integrations, APIs, or distributed system architectures.
Familiarity with event-driven systems or messaging platforms (Kafka or similar).
Experience collaborating with development teams in Agile environments.
Ability to translate technical systems into clear business workflows and documentation.
Preferred Qualifications
Experience supporting enterprise implementations or consulting engagements.
Exposure to messaging systems, data pipelines, or integration-heavy platforms.
Background reviewing or contributing to development work (SQL, scripting, or backend logic).
Experience working with tools such as Jira, Confluence, or similar collaboration platforms.
This role may require travel up to 50%. Travel will be planned in advance whenever possible to support customer delivery and professional services engagements.
Core Skills
Technical business analysis
Enterprise workflow modeling
API & integration documentation
Event-driven architecture concepts
Data mapping and system modeling
Agile delivery collaboration
Customer-facing consulting
Cross-functional communication
Why Join Lynxis
Lynxis Professional Services consultants play a key role in shaping how enterprise customers implement and scale technology solutions.
You'll work alongside experienced architects, developers, and product teams to deliver meaningful outcomes while helping organizations modernize complex operational environments.
Work EnvironmentCollaborative, consulting-focused delivery model.
Hybrid engagement with internal teams and customer stakeholders.
Ability to manage multiple implementation projects simultaneously.
Equal Opportunity Employer
Lynxis is an equal opportunity employer committed to building an inclusive workplace where diverse perspectives drive innovation.
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