Patient Service Representative/Scheduling Specialist - Provo, UT
3 weeks ago

Job summary
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients.This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
This includes greeting and checking-in/out patients, verifying information supplied by patients,
and resolving patient needs related to patient intake and care.,
- Provides courteous professional connections with patients over phone in person via secure messaging.
- Documents all phone calls accurately completely in electronic medical record EMR.
Job description
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