General Manager - Milwaukee, WI
2 days ago
Job Summary
The General Manager at Oak Barrel Public House is a floor-first leader who embodies Cream City Concepts' mission and core values through daily execution: guest connection team coaching disciplined shift leadership brand protection.Responsibilities
- Recruit hire onboard train schedule performance-manage FOH/BOH teams.
- Establish clear standards hold team accountable through coaching documentation consistent follow-through lead daily pre-shifts manager huddles post-shift recaps drive execution improvement run structured manager staff meetings priorities deadlines ownership build maintain strong leadership bench succession plan key roles maintain hiring pipeline bench plan critical positions own training standards completion cadence onboarding station training refreshers validation MOD Coverage On-Call Ownership own MOD schedule ensure appropriate leadership coverage operating hours peak periods events serve escalation point critical issues guest incidents staffing emergencies facility failures cash discrepancies same-day documentation communication COO/CEO Operations day-to-day operations smooth service strong communication consistent standards SOPs followed improved open/close service standards sidework sanitation cash handling clean safe organized facility maintenance vendor issues partner kitchen leadership quality ticket-time discipline execution rushes Inventory Receiving Controls maintain par levels ordering systems support service readiness overstock invoices receiving verified investigate variances process breakdowns proper storage rotation labeling cleanliness waste loss routine inventory controls bar liquor high-theft items food categories Systems KPI Ownership Admin Reporting own location operating cadence daily checklists weekly scorecards period-close readiness report core KPIs action plans use drive adoption company systems Toast POS reporting scheduling tip tools inventory cost platforms light admin scheduling timekeeping accuracy invoice flow basic reporting follow-ups communicate performance staffing needs operational issues clearly COO/CEO Standards Audits Continuous Improvement owned weekly internal audit cadence cleanliness organization cash controls comp void discipline bar variance checks service standards identify root causes corrective actions sustained follow-through training accountability Facilities Preventative Maintenance preventive maintenance routines timely repair follow-up vendors track escalate recurring issues protect guest experience operational uptime Cross-Functional Coordination partner Sales Events Marketing plan execute events promotions large-volume shifts day-of event operational execution staffing plans setups timelines service standards guest flow team communication Authority Decision Rights within Company Policy own decision-making hiring corrective action staffing schedule execution comps voids discount approval discipline cash controls purchasing vendor follow-through established policies thresholds escalate exceptions high-risk decisions promptly COO/CEO Compliance Safety Standards ensure compliance health codes food handling alcohol laws safety procedures keep restaurant inspection-ready training audits documentation corrective action Confidentiality Brand Protection protect confidential company information recipes pricing operating procedures financial performance internal standa
Job description
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