Entry Level Customer Service Representative - Kansas City, United States - Fresh Form Draft

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    Description
    Entry Level Customer Service Representative

    Department: Createify Form

    Employment Type: Full Time

    Location: Kansas City, MO

    Compensation: $950 - $1,250 / week

    Description

    Job Title: Entry Level Customer Service Representative

    Company: Createify Form

    Location: Kansas City

    Position Type: Full-time

    Salary Range: $950 - $1250 per week

    Job Overview:

    We are seeking a highly motivated and customer-oriented individual to join our team as an Entry Level Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients. This is an excellent opportunity for someone who is looking to start their career in customer service and wants to work in a fast-paced and dynamic environment.

    Key Responsibilities
    • Interact with customers and provide prompt and courteous service via phone, email, and live chat
    • Resolve customer inquiries and issues effectively and efficiently
    • Maintain a high level of product knowledge to respond to customer questions and concerns
    • Collaborate with other team members to ensure customer satisfaction
    • Process orders, returns, and exchanges accurately and in a timely manner
    • Recommend products or services to customers based on their needs and preferences
    Skills, Knowledge and Expertise
    • High school diploma or equivalent
    • Excellent communication and interpersonal skills
    • Strong problem-solving abilities
    • Ability to multitask and prioritize tasks effectively
    • Proficient in Microsoft Office suite
    • Ability to work independently and as part of a team
    Benefits
    • Competitive salary commensurate with experience.
    • Comprehensive health, dental, and vision insurance plans.
    • 401(k) retirement savings plan with company match.
    • Paid time off and holidays.
    • Professional development opportunities.