D365 System Administrator - Houston - Hunting

    Hunting
    Hunting Houston

    6 days ago

    Description
    • Learn and understand the "as is" environment to be able to provide functional expertise and knowledge of the existing business practices.
    • Provide end user training and assist users with day-to-day issues, problems, and questions.
    • Collaborate with end users, project manager and management for system enhancements and upgrades.
    • Work collaboratively with team members to troubleshoot and resolve Dynamics 365 issues.
    • Propose tangible solutions to avoid repeatable errors.
    • Provide guidance for system changes and enhancements.
    • Identify continuous improvement opportunities for assigned systems and processes.
    • Create user accounts, delete accounts, create/changes permissions by account; user profiles, page layouts, security in Dynamics 365.
    • Create and/or enhance end user documentation / SOP and resolve daily execution issues with end users.
    • Ability to troubleshoot functional aspects of D365 as per tickets submitted by end users.
    • Update and maintain Hunting's Standard Dynamics 365 Training material.
    • Provide detailed documentation on issues that need to be escalated to our Microsoft Support Partner
    • Ensures Change Request process is being followed as documented in Hunting's IT policies.
    • Updates and maintains regression testing procedures within LCS.
    • Assist with answering questions related to the end of year audit.
    • Provided support during UAT and regression testing with quarterly updates to Dynamics 365.
    • Quickly identify technical issues versus functional issues as per tickets submitted by end users.
    • Assist in the creation and maintenance of Power BI reports.
    • Complete special projects and provide project support as requested by senior leadership.
    • "Finance experience preferred"
    • This is a fully onsite position. Remote work is not available.
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