No more applications are being accepted for this job
- Greet each guest with a genuine and warm welcome, setting the tone for their stay.
- Ensure a smooth check-in experience, issue room keys and facilitating a flawless check-out process.
- Accurately compute bills, collect payments, all while maintaining a friendly and professional demeanor.
- Accept payments through various methods, including cash, check, or credit cards.
- Effectively find solutions that meet guests' concerns and challenges actively with your ability to listen with an empathetic approach, enhancing the overall guest experience.
- Coordinate with other departments as necessary to expertly resolve service requests or opportunities, utilizing our work order tracking system.
- Embrace additional responsibilities as delegated by management to contribute to the overall success of the guest experience.
front desk agent - Mesa, AZ, United States - Westgate Resorts
Description
Job DescriptionThere are no do-overs with vacations.
As the Front Desk Agent, you will anticipate the needs of our guests and exceed their expectations at every opportunity.
You understand that every check-in is the first impression, and every check-out is a chance to leave a lasting positive impression.
As the Front Desk Agent with Westgate Resorts, you will be part of an award-winning brand