Full time
Description
SCHEDULING Creating accounts and verify demographic/ adding and editing when needed Taking phone calls and walk ins for scheduling Creating cases for therapy NextGen Appropriately documenting in patient EHR Verify orders and schedule with appropriate therapist Forward medical concern to the appropriate department Making and taking phone calls Checking voicemails Monitoring therapist schedules Notify appropriate staff to obtain authorization Varies reports and clerical duties Verifying covered benefits for select insurances Working with scheduling department to coordinate care RECEPTION Greet patient upon arrival to therapy Verify all demographics and edit as needed Obtain all required signatures and paperwork upon arrival Enter new insurance Copy insurance card to be scanned into patients records Obtain all required signatures and paperwork upon arrival Varies reports and clerical duties Collecting co pays and payment on account Making and taking phone calls Checking voicemails and returning calls Notifying appropriate staff upon patient arrival Entering prior authorizations Condition for upcoming appointments
