Connection Analyst - Columbus, United States - True Commerce

    True Commerce
    True Commerce Columbus, United States

    2 weeks ago

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    Description

    Are you ready to unlock your true potential?Join a growing and global company where you can be part of a team that fuels supply chain solutions. Discover how you can make a big impact.

    TrueCommerce is seeking an experienced Connection Analyst. The Connection Analyst will use analytical, technical, creative, and interpersonal skills to support TrueCommerce's implementation lifecycle.

    This role is a hybrid (if near Columbus, OH or Pittsburgh, PA) otherwise, will be a remote opportunity in the US.

    As a Connection Analyst you will:

    • Establish Trading Partners
      • Ensure the Trading Partner has a single EDI point of contact for all inquiries
      • Establish and test connectivity between the Trading Partners and Customers
      • Gather, maintain, and publish mapping specifications for departmental consumption
      • Ensure mapping is being completed in accordance with the departmental Service Level Agreements (SLAs)
    • Relationship Management
      • Establish and maintain accurate Trading Partner test instructions
      • Align TrueCommerce with the Trading Partners as a preferred EDI provider for their vendors
    • Technology Management
      • Establish oneself as a subject matter expert status by mastering all variations of connectivity (FTP, AS2, VAN)
      • Troubleshoot and resolve all production communication errors in accordance with departmental SLAs
      • Contribute to standard operating procedures (SOPs)
      • Recognize extraneous connectivity hops and coordinate to simplify and reduce cost
    Connection Analyst III Skills for Success:
    • Problem Solving/Analysis
    • Results Focused
    • Initiative/Innovation
    • Customer Service Skills
    • Experience in working with high volume customers and/or tasks with proven ability to keep organized and multi-task.
    Education and Experience:
    • Associate's degree in Business REQUIRED with 4+ years experience in a related role
    • Bachelor's degree in Business Preferred with 2+ years experience in a related role
    • 4+ years with X-12 and XML
    • 4+ years with FTP and AS2
    • 4+ years client services, business to business, computer support/service, experience is preferred.
    Who is TrueCommerce?

    TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance.Please visit our website for additional information.