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    Front Desk Customer Services - Orlando, United States - Apex Brokers

    Apex Brokers
    Apex Brokers Orlando, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Front Desk Customer Services Job Posting

    Job Description

    Allstate Debt is currently seeking a dedicated and professional individual to join our team as Front Desk Customer Services. This position plays a crucial role in providing exceptional customer service and support to our clients. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping others. Please note: This is not a remote job.

    Duties and Responsibilities
    • Welcoming and greeting clients and visitors
    • Answering phone calls and inquiries in a timely manner
    • Assisting with scheduling appointments and managing calendars
    • Handling incoming and outgoing mail and packages
    • Maintaining a clean and organized front desk area
    • Providing administrative support to office staff as needed
    • Resolving customer complaints and issues effectively
    • Ensuring customer satisfaction and loyalty
    Requirements
    • Excellent communication and interpersonal skills
    • Strong customer service orientation
    • Ability to multitask and prioritize tasks effectively
    • Proficiency in Microsoft Office suite
    • Attention to detail and accuracy
    • Previous experience in a customer service role is preferred
    • High school diploma or equivalent
    • Availability to work flexible hours, including evenings and weekends
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