Customer Support Specialist - Warwick, RI
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Only for registered members Warwick, RI, United States
1 month ago
* This salary range is an estimation made by beBee
Job summary
We are seeking a motivated and detail-oriented Customer Support Specialist to join our in-office team in Warwick, RI. The ideal candidate will bring excellent communication skills, problem-solving abilities, and a strong customer-first attitude.Responsibilities
- Serve as the first point of contact for customers via phone, email, and in-person interactions.
- Provide accurate information about Rooftop Power's solar products, services, and installation process.
- Troubleshoot and resolve customer inquiries, complaints, or escalations with empathy and efficiency.
- Coordinate with installation, sales, and operations teams to ensure timely updates and smooth customer experiences.
Qualifications
- 1–3 years of customer support or client services experience (solar industry preferred).
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to manage multiple priorities.
Job description
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