Estimator/ Service Writer - Concord, NC, United States - Hendrick Automotive Group

Description

Hendrick Collision Center ConcordLocation: 7300 Weddington Rd, Concord, North Carolina 28027 Summary: Responsible for identifying and documenting necessary body repair work for customers.

Works with customer and Collision Center Technician to identify required repair work.
Offers additional services and repairs to customers.
Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
Participates in required training
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
o Bachelor Degree

Field of Study/Work Experience:
o Accounting
o Automotive


Desired Work Experience:

Computer Skills:
Intermediate knowledge of Microsoft Office products. Ability and knowledge of Collision Center Management System and additional software programs to support operations.
Scheduled shifts may include evening hours, weekends, and holidays.
May be exposed to load noise, vibration, paint-dust, and other body repair shop conditions.

Work includes inspection of customer vehicles and frequent movement around the body repair shop to convey information between customers and Collision Center Technicians.

Frequently interacts with customers, Collision Center Manager, Collision Center Technicians, and Company personnel.

Verbal and Writing Ability:

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Minorities, women, veterans, and individuals with disabilities are encouraged to apply.