- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and uses his or her name whenever possible
- Avoid personal conversations with other associates when customers are present
- Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
- Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
- Ensure work station and front end area of the store has a neat and clean presentation
- Maintains proper knowledge of all sales associate register functions and Front End accounting services
- Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
- Ensure the MVP savings center KIOSK is filled with paper and properly working
- Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
- Performs the task of the customer lead as needed to ensure service standards are maintained
- Maintain alertness and calls for assistance when needed to service customers per service standards
- Is courteous and helpful to other associates
- Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Adhere to all company guidelines, policies and standard practices
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Notify QA of any cleaning issues or maintenance required on front end
- Successfully complete computer based training (CBT) and training aid courses
- Perform all other duties as assigned
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
- Ability to use computers and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Pull or push up to 75 lbs. on occasion
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
- Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
- Have sufficient visual ability to check ID cards, checks, invoices and other written documents
-
it service delivery leader
1 week ago
Atmus Filtration Technologies, Inc. Cookeville, United StatesJob Description · Responsible for the management, operations, delivery and support of defined IT applications and/or infrastructure services; directs and coordinates the efforts of people to accomplish goals and objectives using available resources. · Responsibilities · MUST h ...
-
food service shift leader
3 weeks ago
Food City Algood, TN , USA, United StatesFood City East 10th Street [Department Manager] As a Food Service Shift Leader at Food City, you'll: Lead by example and set the standard for customer service, associate relations, cleanliness, etc; Interact professionally with management team, associates, supervision, and custom ...
-
FT Customer Service Leader
3 weeks ago
Food Lion Cookeville, United StatesAddress: · USA-TN-Cookeville-377 W. Jackson St. · Store Code: · Store 02149 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a we ...
-
Injury Prevention Specialist- Certified Athletic
2 weeks ago
Physical Therapy & Sports Medicine Centers Putnam, United StatesThe **Injury Prevention Specialist** works closely with companies in industry and public service sectors to ensure employee health and safety. · This part-time position is open to Certified Athletic Trainers with the ability to work autonomously to provide ergonomic and rehabilit ...
-
Electronics technician
3 weeks ago
Quantum Ventures Putnam, United StatesWith extensive experience in the German job market, renowned and future-oriented companies have trusted the personnel services of the expertum Group for 30 years. We bring together the ideas and desires of excellent candidates with the requirements of our clients for a lasting an ...
-
Service technician
2 days ago
Titan Innovations Cooksville, United StatesAs a successful, medium-sized company with approximately 50 employees and a 125-year tradition, we develop, build, and distribute NC-controlled grinding machines within a group that is globally successful. In our core area of HSS saw sharpening machines, we are the market leader. ...
-
Quantum Dynamics Putnam, United StatesMLS Safety is a system partner for occupational safety from head to toe, offering quality products and competent advice from a single source. As the market leader in the trade sector, we are successful in several locations with corporations and medium-sized industries. · As part ...
-
Service technician
3 weeks ago
FusionWorks Cooksville, United StatesAbout Us · GLORY is a global leader in cash management technology and a pioneer in developing solutions for cash processing and related services. · Are you passionate about technology and enjoy working independently with our customers on site? · Do you want to increase customer ...
-
Calculator: in
2 days ago
NovaWorks Solutions Putnam, United StatesPutnam 'STRABAG AG is currently seeking a Calculator (m/f/d) for regional transportation infrastructure projects in Schkeuditz OT Hayna. This is a full-time position (req Our progress starts with us. At STRABAG, thousands of people work at 2,400 locations worldwide to drive progr ...
-
BlueWave Ventures Putnam, United StatesAs the market leader for energy infrastructure, SPIE SAG GmbH is looking for you to join their team in the CityNetworks & Grids division as soon as possible as a · Technician / Skilled Worker / Construction Machine Operator for Cable Construction (m/f/d)We offer:Permanent employm ...
-
Planner/scheduler
5 days ago
Carolina Precision Technologies, LLC Putnam, United StatesAre you experienced in manufacturing and passionate about the role technology can play in making a difference in the world? Are you an experienced professional who not only possesses a talent for managing, but also understands that accuracy, for even the smallest parts, can be li ...
-
High Value Residential Insurance Inspector
2 weeks ago
Signature Companies Cookeville, United StatesSignature is looking to add a Field Consultant for the following counties: Putnam, Jackson, Overton, Clay, & White · Are you looking for a new career that allows you to work independently, is flexible, and challenging everyday, then we have a new and exciting career for you · For ...
-
Registered Dietitian
2 weeks ago
Healthcare Services Group, Inc. Cookeville, United StatesOverview: Join the largest network of Registered Dietitians. · Healthcare Services Group (HCSG), a leader in the long-term care market, is seeking a Registered Dietitian Nutritionist (RD, RDN) to work in your area. This position enjoys a flexible schedule with weekday hours. Lear ...
-
CNA Certified Nursing Assistant
2 weeks ago
National Health Corporation Cookeville, United StatesJob Description · Job Description **Shift Diffs Apply based on day and shifts worked**Certified Nursing Assistant · Do you have the heart to serve others? Do you want to work in an environment that puts you first? Our partner first focus allows you to focus on what matters most, ...
-
Assistant Manager
2 days ago
GRIFOLS, S.A. TN-Cookeville, United States· Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the w ...
-
Travel Nurse
2 weeks ago
FlexCare Medical Staffing Putnam, United StatesFlexCare Medical Staffing is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Putnam, CT. Shift: 3x12 hr nights Start Date: 06/10/2024 Duration: 13 weeks Pay: $ / Week NOTE: THIS IS A TRAVEL STAFFING ASSIGNMENT. INQUIRE TODAY FOR JOB D ...
-
Director of Water Center
2 weeks ago
Tennessee Tech University Cookeville, United StatesThe Center for the Management, Utilization and Protection of Water Resources (the Water Center) at Tennessee Tech University is seeking an outstanding scholar-leader to fill its Director position. The Director will provide leadership for the Center's research, education, and outr ...
-
EMT or Paramedic or LPN or RN
2 weeks ago
Grifols SA Cookeville, TN, United StatesWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the worl ...
-
Travel Nurse
1 week ago
FlexCare Medical Staffing Putnam, United StatesFlexCare Medical Staffing is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Putnam, CT. Shift: 3x12 hr nights Start Date: 06/17/2024 Duration: 13 weeks Pay: $ / Week NOTE: THIS IS A TRAVEL STAFFING ASSIGNMENT. INQUIRE TODAY FOR JOB D ...
-
Student CNA Training Program
2 weeks ago
NHC Cookeville, TN, United StatesPosition: Nursing Assistant · NHC Cookevilleis looking for self-motivated, enthusiastic Nursing Assistantsto join our team A Nursing Assistant provides direct and indirect patient care activities under the direction of a Registered Nurse or Licensed Practical Nurse. Assists patie ...
FT Customer Service Leader - Cookeville, United States - Food Lion
Description
Address: USA-TN-Cookeville-1245 E Spring St
Store Code: Store 00995 Front End
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIESBOTTLES where applicable:
Move empty bottles and containers from the front end to the back room
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.