Sportsbook Supervisor - Lincoln, United States - Bally's Twin River Lincoln

    Bally's Twin River Lincoln
    Bally's Twin River Lincoln Lincoln, United States

    1 month ago

    Default job background
    Full time
    Description
    Qualifications
  • Must have excellent communication skills and be well-presented, polite, tactful, and friendly.
  • Ability to resolve complaints and difficult situations calmly and patiently.
  • Ability to multitask.
  • Minimum 1 year of experience in a managerial/supervisory role
  • Must be proactive and professional with the ability to set and achieve goals.
  • Computer literate and ability to easily navigate Microsoft Office Suite
  • Previous cash handling experience

    License Requirements

  • Must be licensed by the RI Department of Business Regulation

    Essential Job Functions

  • Assists the Sports Book Manager in daily operations.
  • Explains wagering rules, including betting lines and odds, and procedures to guests as needed.
  • Approves over the limit wagers for the property in absence of manager and approve low limit comps.
  • Approves and refuses wagers from customers.
  • Updates and maintains all customer sheets.
  • Monitors all monies being wagered and updates the betting odds according to company policy.
  • Accurately issue and redeem betting slips for guests while providing gaming information and abiding by all gaming regulations/requirements.
  • Maintains & continually updates knowledge of regulations.
  • Knows and abides by policies, procedures, internal controls and courtesy guidelines.
  • Performs all duties in accordance with state gaming regulations.
  • Handles guest disputes quickly and effectively within the level of their authority.
  • Assists with training, developing, measuring performance, disciplining, and/or scheduling employees.
  • Promotes safety awareness to minimize work related injuries.
  • Maintains knowledge of property information.
  • Ensures compliance with the federal currency transaction reporting requirements.

    Physical/Mental Requirements

  • Constant standing and walking and occasional sitting.
  • Frequent talking and hearing
  • Occasional lifting, carrying, stooping, repetitive motions, eye/hand/foot coordination.

    Working Conditions

  • Regularly exposed to smoke, bright lights, and noise Source: Hospitality Online