Command Center and Utility Services Administrator - Hartford, CT
3 weeks ago
Job summary
The purpose of this classification is to coordinate staff resources and operations of the Command Center and Utility Services Departments Duties include coordinating water sewer inspections backwater valve assessments CBYD responses cross connectionbackflow inspection coordination claims response and review of construction plans permitting and recordkeeping.
Responsibilities
- Plans and develops operational policies procedures; develops work schedules monitors department services operations ensures activities are responsive ensures compliance with established policies procedures standards implements changes to improve performance.
- Supervises staff assists in employee selection assigns work establishes performance expectations provides training employee development provides guidance advice regarding difficult customer service billing issues evaluates employee performance counsels employees recommends discipline other personnel actions as appropriate.
Job description
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