- Act as Service Desk member for day-to-day operations of computer networks, systems, and software for clinics throughout the country
- Manage lifecycle of workstations, laptops and necessary peripheral devices (scanners, printers, signature pads, x-ray units, inter-oral and other imaging devices) and dependent software
- Evaluate existing technology systems, perform or coordinate regular maintenance/updates on PCs and other hardware/software
- Maintain records/logs of repairs made, maintenance schedules and upgrades of all company IT related hardware and systems
- Assist with management & training for our cloud-based solutions (Azure/O365, Manage Engine, etc)
- Acts as a liaison between staff, vendors, and consultants on projects and initiatives
- Participate with staff in testing new releases of the Operations production systems and technologies
- Provide limited on-call tech support (business hours covering multiple time zones)
- Coordinate with IT Director on Acquisitions/Integrations special projects
- Maintain understanding of HIPAA regulations and ensure security, compliance of all company networks and computer systems
- Perform other duties as assigned by management
- IT-related degree preferred
- 3-5 years proven work experience as an IT Professional/relevant-related field (not an entry level position)
- Hands-on experience with Microsoft Windows OS, O365, and/or EntraID cloud technologies
- Technical certifications (Microsoft, CompTIA, etc) a plus
- Healthcare experience a plus
- Must display professionalism and maintain confidentiality for patients and staff at all times in all situations
- Must be able to clearly communicate written and/or verbal information with staff, vendors, consultants and anyone else who enters our office
- Must have excellent telephone and customer service skills
- Must have legible handwriting and moderate to rapid typing skills
- Must possess outstanding organizational skills
- Must be able to work independently or as a team member when necessary
- Must be able to learn new skills and adapt to change
- Must be able to sit, stand, and move about an office for moderate periods of time
- Must have adequate manual dexterity to operate a computer
- Must be able to lift up to 20 lbs
- Must have visual acuity to read documents and information on a computer
- Must have adequate hearing to answer telephones and comprehend protected, private conversations with staff, vendors, consultants and anyone else who enters our office
- Competitive compensation plan including bonus opportunities
- Comprehensive benefits package which includes Health, Vision, Dental, 401K and more
- Work/life balance with paid time off and paid holidays
- Free or discounted orthodontic and pediatric dental care
- The opportunity to be a part of changing people's lives by restoring their smile
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IT Specialist - Eau Claire, United States - Prairie Grove Orthodontics
Description
Title IT Specialist
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description
Be a part of something special At Specialty Smile Partners, we provide exceptional specialty dental care and experiences that bring healthy, confident smiles to the faces of our patients and communities. This requires a team of highly skilled and creative people who are committed to teamwork, compassion, integrity, knowledge, gratitude, and fun We value the unique skills, experiences, and perspectives every team member brings to the organization, and we are focused on ensuring our team members thrive both professionally and personally.
We are seeking an IT Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. Emphasis on day-to-day management of the information technology environment. Participates in internal IT projects and initiatives, taking lead where appropriate.
Essential Functions:
Location: Primarily in-office, with limited remote opportunity
Travel: Frequent local & periodic overnight travel is required days/year). Valid driver's license required.
Pay: $50, ,000, based on experience
Position Requirements
Requirements:
We are dedicated to providing the highest quality care in a fun and welcoming atmosphere by approaching our patients, team and community with integrity and compassion. We understand the privilege of caring for our patients and the impact we can have on their lives and overall health. We strive to make our patients great dental patients for life by gaining their trust, boosting their confidence, educating them and their families, and empowering them to take an active role in their oral health.
We achieve all of this through extraordinary teamwork. We create an environment in which everyone is respected and appreciated by their colleagues. We encourage one another to grow and succeed individually and together every day. Our team members understand their roles and expectations in delivering exceptional care in a productive manner.
We are grateful for the opportunity and recognize the importance of serving our communities. We are known for our honesty, integrity and commitment to improving the lives of those we serve. We strive to continuously evolve our treatment by utilizing the latest technology available and remain receptive to the changes the future will bring.
This position is currently accepting applications.
