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- Support inbound and outbound phone lines for the pharmacy
- Answer calls, emails and/or other requests from patients and/or healthcare providers while meeting or exceeding service-level goals
- Able to balance priorities, working with team members, between inbound calls, responding to inbound email requests, and making outbound calls to messages left on voicemail
- Accurately and completely capture information and update systems appropriately
Customer Service Representative - Lakeland, United States - LHH Recruitment Solutions
Description
Job Description
Job DescriptionSearch managed by: Sarah Harvey
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.