Security Professional Medical Equipment - Kissimmee, FL, United States - Exploria Resorts

Description

Enhance guest experiences through security, collaboration, and hospitality. Ready to join a warm, collaborative team enhancing guest experiences through security? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, room rate discounts, growth opportunities, and more

Security Officer
Full Time
$Wednesday - Sunday 6:00 AM-2:30 PM
Summer Bay Orlando by Exploria Resorts

The Security Officer is a highly visible, perpetually patrolling employee who is expected to seek out opportunities to improve the guest experience and resolve challenges in an effective and timely manner.

Position is responsible for the patrol of Summer Bay Resort property for the purpose of prevention, protection, early detection, or assistance of other community services or agencies.

Checking equipment (ex:
uniforms, vehicles, radios, emergency medical, fire fighting equipment, key, flashlights, etc,

Patrol of resort property for the purpose of prevention, protection, early detection, or assistance of other community services or agencies, monitoring and responding to radio communications, assisting guests as needed, recording the tour reports using the mobile device, addressing any suspicious activity immediately and responding to incidents promptly, utilize the de-escalation practice to help resolve disputes, and follow directions provided by Resort Management or supervisor.

Maintaining a working knowledge of all equipment assigned to positions
Proper preparation and submission of all Incident Reports according to standard operation procedures public by the company, including proper form use, timeliness, and proper documentation format
Checking, patrolling, and touring, and securing the properties during shift
Answering fire, gas, or other alarms as needed or requested on property
Manning the Guard House.

This includes monitoring radios, answering phones, directing callers to the proper extension, providing accurate driving directions, managing the access of guests, visitors, vendors, and employees, challenging pedestrian traffic to ensure proper clearance, key control, record keeping for the shift activities, and notifying when emergency agencies arrive and depart the resort.

Assuring all company policies and safety regulations are reported as observed

Responsible for special projects or assignments for various areas as assigned by the Supervisor of the Department or Resort Management.

Obtaining or utilizing First Aid and related training for use within the position and for utilization, when necessary, in the field according to company guidelines
Attending periodic scheduled refresher training
Assuring compliance of all company policies as outlined for all employees
State of Florida class D security license required.
Must assist with delivery of housekeeping items overnight when that department is closed.
May be required to handle special projects as assigned
Other secondary functions as necessary for the operation of the department and the company