Patient Access Representative - Bismarck
20 hours ago
Job summary
This job is for a Patient Access Representative at Sanford Health. The representative will provide customer service to patients and create a welcoming environment. They will also handle registration and scheduling tasks.Responsibilities
- Greet patients & verifies demographics- Creating, scanning & routing documents or electronic forms
- Inform patients what the document is & capture signatures on necessary paperwork
- Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
- Collects co-payments, pre-payments, and payments on account balances- May work through the registration work queue to address and resolve registration errors or denied insurance claims
Qualifications
High school diploma or equivalent preferred. Post-secondary education helpful. One year of work experience preferably in a medical office setting. Medical terminology helpful; customer service skills essential.Job description
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