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  • Access Associate - City of Rochester - Rochester Regional Health

    Rochester Regional Health
    Rochester Regional Health City of Rochester

    2 days ago

    Healthcare
    Description

    The Access Associate plays a vital role in ensuring smooth patient interactions.

    Responsibilities:

    • Customer Service: Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
    • Registration & Verification: Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
    • Billing & Payments: Collect and process payments when applicable

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