Patient Account Representative - Mitchell, SD, United States - Guidehouse

Description

Patient Account Representative, PFS Billing


Travel Required :
Patient Account Representative

These are hybrid positions working three days from home and two days in the office .

The Patient Account Representative is an extension of a client's business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed. Account Review
Customer Service
Account Updates
Medical Billing
Medicare/Medicaid
Commercial & Federal insurance carriers
UB-04 & CMS 1500
Responsible for working on 40-70 Accounts Per Day

Complete all assigned projects in a timely manner.
Research and respond to all patient inquiries received by telephone and mail.
Update patient demographic information and initiate account adjustments.
Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.

1 year experience working in an office OR customer service.
~ Strong customer service skills / customer service experience required.
~ PC skills in a Windows environment

Knowledge and utilization of desktop applications to include Word and Excel is essential.
~1+ year experience working in a Healthcare setting.

Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Medical, Rx, Dental & Vision Insurance
~ Personal and Family Sick Time & Company Paid Holidays
~ 401(k) Retirement Plan
~ Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
~ Short-Term & Long-Term Disability
~ Tuition Reimbursement, Personal Development & Learning Opportunities
~ Corporate Sponsored Events & Community Outreach
~ All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at .All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.