Current jobs related to Business Services Representative - Rochester - GoNetspeed


  • Paychex Rochester, NY

    Overview · The Carrier Support Specialist plays a crucial role in maintaining data integrity between internal systems and health insurance carrier systems. This involves making backend technical site updates and collaborating with other departments to ensure accurate client infor ...


  • Aire Serv Rochester

    Receive incoming calls in a professional and courteous manner - Scheduling appointments - Assigning daily work/calls to other team members - Perform marketing and sales functions to sell additional work and earn business - Complete work orders, retur Customer Service Representati ...


  • Hustle Notice Biz Rochester

    Customer Service Representative · Department: Bold MK · Employment Type: Full Time · Location: Rochester, NY · Compensation: $17.45 - $23.75 / hour · Description · Job Title: Customer Service Representative · Location: Rochester, NY · Job Type: Full-Time · We are looking f ...


  • ADMAR Construction Equipment & Supplies Rochester

    A Customer Service Representative provides a consultative sales approach to generate revenue and offer outstanding customer service. Key responsibilities include greeting customers, quoting rental rates, and handling equipment sales and reservations. The role also involves being ...


  • Family Dollar Rochester

    Family Dollar - 338 WARING RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...


  • Marketing Consultancy Lab Rochester Full time

    Job Description · Job Description · Customer Service RepresentativeLocation: Rochester, NY · Job Type: Full-Time · Reports to: Customer Service Manager · Job OverviewWe are looking for a friendly, customer-focused Customer Service Representative to join our team. This role involv ...


  • Bivona Child Advocacy Center Rochester

    Job Type · Full-time · Description · POSITION TITLE : Client Services Representative · SALARY RANGE : $20.00 - $22.00 hourly · REPORTS To : Client Services Manager · FLSA Status : Full-time (40 hours), Non-Exempt · GENERAL DESCRIPTION : · The Client Services Representative (C ...


  • Advantage Federal Credit Union Rochester

    Job Summary · The Member Service Representative position is a dynamic role that floats to different branches depending on staffing needs. This individual will serve the financial needs of members professionally, efficiently, and confidentially. · Key Responsibilities · Serve as a ...


  • Family Dollar Monroe

    Family Dollar - 6 N MAIN ST. [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...


  • Imperial Dade Rochester

    **Job Title:** Customer Service Representative · Overview · Imperial Dade, a leading North American distributor, offers an exciting opportunity for a skilled Customer Service Representative to join our team. If you're looking for your next challenge, we invite you to explore this ...


  • UnitedHealth Group, Inc. Monroe, NY

    Adheres to standards of professionalism set by the Practice Always maintains professional appearance by adhering to dress code and wearing identification badge Demonstrates and maintains professionalism in behavior and courtesy toward the patients an Patient Services, Representat ...


  • CH Promotions Rochester Full time

    Job Description · Our Customer Service Representatives (CSRs) are communication experts who provide fast, friendly service to customers. · Their primary objective is to greet, qualify, recommend, and close with customers using a lead-based system. · Key Responsibilities: · Assess ...


  • Dominic Agostini - State Farm Agent Rochester Full time

    Job Description · Job Description · ROLE DESCRIPTION: · The Dominic Agostini Agency is a growing agency in the Greater Rochester area. Currently with three locations throughout Monroe County, our agency has a long history of solid growth and high customer satisfaction. We provide ...


  • Nothing Bundt Cakes - Rochester-Henrietta Rochester

    Benefits: · 401(k) · 401(k) matching · Training & development · The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Ser ...


  • TalentBridge Rochester, NY

    Position Summary · The Customer Service Representative is responsible for administering supply and dispatch support for contracted accounts through various communication channels, including phone, fax, mail, and other digital platforms. This role involves efficiently dispatching ...


  • Unique Solutions Rochester Full time

    Job Description · Job Description · We are currently seeking a friendly and proactive Client Service Representative to join our dynamic team and help us provide top-notch support to our valued clients. · As a Client Service Representative, you will be the first point of contact f ...


  • U-Haul Rochester, NY

    Customer Service Representative · U-Haul is seeking a friendly and motivated individual to be the face of our exceptional service, ensuring customers receive all the help they need on their journeys. · We are looking for a people person who loves helping others, with a valid driv ...


  • University of Rochester Rochester Full time

    Job Description · Role Overview: · Represent the University of Rochester by disseminating information about Parking & Transportation to the community and visitors. Ensure effective implementation of University policies regarding parking, traffic, and circulation. Serve as a host ...


  • ZOLL LifeVest Rochester

    Job Description · Job Description · Position Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · *Spanish Speaking Preferred · The Cardi ...


  • Marketing Consultancy Lab Rochester

    Customer Service Representative · This is a customer-facing role that involves assisting customers with inquiries, resolving issues, and providing top-notch support through various communication channels. · Key Responsibilities: · Respond to customer inquiries via phone, email, l ...


  • ZOLL LifeVest Monroe Full time

    Job Description · Job Description · Position Title: Patient Service Representative (PSR) · Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. · Su ...

  • Business Services Representative - Rochester - GoNetspeed

    GoNetspeed
    GoNetspeed Rochester

    2 weeks ago

    Default job background
    Description

    Job Title: Business Services Representative

    At GoNetspeed, we believe in the power of connectivity and delivering exceptional customer experiences.

    The Business Services Representative is a critical role that supports commercial accounts in our retail and wholesale sales channel. This individual will process requests, create accounts, make changes to accounts, and terminate accounts with a focus on ensuring 100% accuracy in our billing system.

    Key Responsibilities:

    • Assure a quality customer experience by providing timely and accurate assistance to customers via phone calls and email inquiries.
    • Interface with sales channels to research complex billing-related issues and communicate directly with customers to resolve issues efficiently.
    • Accurately and timely create, submit, review, and close commercial iVue Service Orders for retail commercial customers and Wholesale partners.
    • Ensure necessary documentation is complete and concise to facilitate clear communication, coordination, and accountability.
    • Collaborate with other departments to support customers and ensure seamless service delivery.
    • Maintain knowledge of all aspects of the billing cycles and perform ongoing audits of the end-user billing system.
    • Identify and correct inconsistencies/errors in account entry that may result in billing errors using various reports and reporting tools.

    Requirements:

    • High School diploma or equivalent, plus two years of college preferred.
    • Minimum three years' experience in customer relations within the Telecommunications industry preferred.
    • Excellent verbal and written communication skills.
    • Superior time management, attention to detail, and organizational skills.
    • Ability to multitask easily and prioritize multiple work assignments effectively.
    • Knowledge of company products and services, including voice (TDM and IP), long distance, Internet, WAN, hosting, collocation, SIP, and HPBX.
    • Proficiency in operating office equipment and software, including personal computers, calculators, copiers, faxes, PDFs, and telephone systems.
    • Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.

    About Us:

    GoNetspeed is an equal opportunity employer and does not discriminate based on age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.


Jobs
>
Rochester
>
Business services representative