Customer Success Agent - Hayfield
2 days ago

Job Summary
The Customer Success Agent (CSA) supports both outside sales representatives and a dedicated portfolio of key customers by managing order entry, responding to inquiries, and providing ongoing daily support in a fast-paced, high-volume environment.- Address and interact with customer inquiries that come into the customer service department by phone, web/email, mail fax chat.
- Work closely with sales team to provide high level of customer satisfaction.
- Educate clients regarding Hayfield Window and Door products programs.
Job description
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