Office Coordinator - St. Paul, United States - Allina Health

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    Regular, Full time
    Description

    Number of Job Openings Available:

    1

    Date Posted:

    April 16, 2024

    Department:

    Mental Health Services Adult Partial Hospital Program

    Shift:

    Day (United States of America)

    Shift Length:

    8 hour shift

    Hours Per Week:

    40

    Union Contract:

    Non-Union

    Weekend Rotation:

    None

    Job Summary:

    Support department through registration of patients / clients, scheduling, tracking and reporting of data, administrative support, and other department-specific duties.

    Key Position Details:

    • No Weekends
    • M-F 800a-430p (With Some Flexibility)
    • Benefit Eligible

    Job Description:

    Principle Responsibilities

    • Register patients / clients.
      • Collect information from patient / client / family member.
      • Collect additional information and / or authorizations from other departments, systems, or insurance resources.
      • Enter data into registration system and scans documents as needed.
      • Obtain required signatures.
      • Collect financial obligation as indicated.
    • Schedule patients / clients.
      • Answer scheduling phones and obtains all required information.
      • Ensure that appropriate provider orders and / or authorizations are obtained in accordance with payor requirements.
      • Schedule patients in Excellian.
      • Review and modify schedules as needed, including wait-list maintenance.
      • Communicate schedule changes to impacted staff.
      • May contact patient / client / family to schedule subsequent visits, to give pre-visit instructions, or for appointment reminders.
      • May enter data into medical records.
    • Provide administrative support.
      • Provide administrative support to managers.
      • Track and report department, quality, budget and billing data.
      • Support Information Technology needs of the department.
      • May coordinate conferences and meetings.
      • May manage staff schedules and timecards.
      • May order and maintain office supplies and equipment.
      • May assist with revision and review of brochures and other media.
      • May provide outside clients with department and educational information.
      • May maintain databases.
      • May assist with policy development and maintenance.
      • Other duties as assigned.

    Job Requirements

    • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
    • 2 to 5 years experience in office administration and data entry required and
    • 2 to 5 years experience with electronic medical record and medical terminology preferred

    Physical Demands
    Light Work:
    Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently

    Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.