Communications Operator - Wailea, HI
1 month ago
Job summary
The gorgeous Waldorf Astoria Resort in Maui is looking for a Communications Operator to join the Front Office Team Located on 40 acres of lush tropical gardens this Forbes 4-Star AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms and 7 food and beverage outlets Want to learn more Hotel Website Facebook Instagram YouTube As a Communications Operator you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability Specifically you would be responsible for performing the following tasks to the highest standards Respond to guest inquiries and requests and resolve issues via telephone in a timely friendly and efficient manner Provide information and demonstrate knowledge of all hotel facilities and services Respond to emergencies document relay comprehensive accurate information from emergency situations Accept deliver all messages promptly accurately utilizing proper grammar spelling Operate office equipment including but not limited to computers PBX system fax machine e mail etc What will it be like to work for Hilton Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels resorts extended-stay suites mid-priced hotels For nearly a century Hilton has offered business leisure travelers finest accommodations service amenities value Hilton dedicated continuing tradition providing exceptional guest experiences its global brands vision fill earth light warmth hospitality unites team creating remarkable hospitality experiences around world day And amazing Team Members heart it all The Benefits – Hilton proud support mental physical wellbeing Team Members can Thrive personally professionally diverse inclusive environment thanks innovative programs benefits such as Access pay when need through DailyPay Medical Insurance Coverage – family Mental health resources Employee Assistance Program Best-in-Class Paid Time Off PTO Go travel program nights discounted travel Parent leave support new parents Debt-Free Education: access wide variety educational credentials partnership Guild Education college degrees professional certifications 401K plan company match help save retirement career growth development recognition rewards programs available benefits vary depending property-specific terms conditions employment collective bargaining agreement applicable LI-JO1
Job description
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