Customer Service Representative - Middletown - VIVE Collision

    VIVE Collision
    VIVE Collision Middletown

    3 days ago

    Description

    Customer Service Representative

    We support each team member with training technology needed succeed.

    • Excellent customer service attitude

    The Customer Service Representative provides exceptional customer service person over phone.
    Keeping customers informed throughout repair utmost importance.

    1. Schedule appointments welcome visitors greetings answer questions refer appropriate people

    2. Determine needs calm professional manner input information computer software efficiently accurately answer incoming calls timely polite manner clearly determine purpose call answer forward all customers' questions concerns outbounds update status payments check sort e-mails maintain safe clean reception area create manage digital hard copy filing systems insurance partners perform clerical work filing photocopying transcribing faxing take memos maintain files organize documents etc accounting duties include accounts receivables entering customer payments manage inventory office supplies reorder when necessary provide administrative support collision consultants accountant skills abilities high degree integrity excellent written verbal communication ability resourceful proactive remain calm pressure multitasking time management prioritize tasks excel organizational abilities extra pair hands whenever issues arise equal opportunity employer consider qualified applicants regardless race color religion sex sexual orientation gender identity national origin veteran status disability status

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