Leasing Consultant - Canal Winchester, OH

Only for registered members Canal Winchester, OH , United States

1 month ago

Job summary

We are seeking a full-time Leasing Consultant to join our team at The Coleman community located in Canal Winchester Ohio As a Leasing Consultant you will be responsible for interacting with prospective and current residents to present the apartment community in its most favorable light while sustaining acceptable levels of occupancy Additional responsibilities include sales and administrative aspects with occasional light manual labor establishing and maintaining knowledge of basic community data points including number of units year built building materials utility providers etc routinely inspecting units and community campus to ensure market readiness executing remedies I E picking up trash or tidying a unit collaborating with Maintenance team when necessary acting as first point of contact to respond to prospect and resident queries either in person or via technology or phone converting prospect queries into physical tours and distributing complex matters to appropriate person or member of Management delivering exceptional customer experiences that garner positive reviews taking initiative to anticipate and resolve resident issues and inquiries independently This includes proactively identifying areas for improvement in customer satisfaction providing solutions or recommendations Community Manager thereby contributing positively supportive community experience greeting touring prospective residents through the communities leasing out properties completing all administrative aspects guest card completion lease preparation documenting routine service needs expressed by residents demonstrating proficiency property management CRM software managing prospect information resident details tasks followups accurately logging guest cards tracking resident interactions scheduling appointments generating reports support leasing efforts goals working effectively part team fostering open communication support among staff Maintenance Community Manager ensuring quick effective resolution resident needs promotes high satisfaction within the communities taking responsibility workrelated tasks assigned Community Manager

Job description

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