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IT Architect - Wilmington, United States - Agilent Technologies
Description
IT Architect – End User Computing page is loadedIT Architect – End User Computing
Apply
locations
US-DE-Wilmington
US-VT-Winooski
US-CO-Col Springs
time type
Full time
posted on
Posted 2 Days Ago
job requisition id
Job Description
Join Agilent as part of our global IT Organization's Corporate End-User Computing team.
Our End-User Computing team is comprised of credible IT professionals who provide Agilent's 18,000 employees and 5,000 contract workers worldwide with standard teamwork, communication, and support services.
We empower our workforce to excel at their jobs and realize Agilent's goal of "bringing great science to life."This hybrid role requires a minimum of 3 days a week in the office.
As an expert IT architect, you'll play a pivotal role in crafting our digital workspace by improving the supportability, security, and usability of devices and standard software tools for Agilent employees and contractors.
Here's what you'll be passionate about:
Problem-Solving Excellence:
Leverage your extraordinary technical skills to improve and evolve end-user device management, enhance security and compliance, and ensure efficient usability.
See opportunities to harness new capabilities, including Generative AI, OS improvements, and hardware advancements. Align these solutions with evolving security and compliance requirements.
Digital Workspace Improvement :
Dive into DEX tools and metrics to elevate our digital workspace. Improve the overall digital employee experience.
Collaboration Across Teams :
Work closely with IT professionals from the Networks, Compute, Security, and Applications teams to ensure compatibility and alignment across functions.
User-Centric Approach :Capture feedback from end users and IT support staff. Continuously improve solution usability.
Leadership and Training :
Handle outsourced contractors and lead other IT engineers. Train support teams, service managers, and third-party contractors. Provide deep-level support when needed.
#LI-SV1
Qualifications
Education
:
Bachelor's or Master's Degree or equivalent experience in Information Systems, Computer Science, Computer Engineering, or related field.
Experience
:
Minimum of 8 years working in Corporate IT End User Services.
Design Thinking
:
Experience designing and supporting End User Services.
Technical Expertise
:
Must have deep knowledge of Windows 10/11 endpoint operating system and SCCM/Intune Management suites.
Mac OS, Android, iOS, and related device management suites (Jamf) are a plus.
E
xperience with HP Enterprise PCs is a plus.
Microsoft M365 Mastery
:
Experience with Azure AD (Entra ID), hybrid AD join, conditional access, Group Policies, PowerShell, and AVD.
Endpoint Security Savvy
:
Knowledge of endpoint security tools (AV, DLP) and PC privilege management (CyberArk EPM).
Digital Employee Experience
:
Experience with DEX Tools (For Example, Nexthink) and metric generation and analysis.
Teamwork Across Teams
:
Knowledge of Networking concepts, IT Security and Compliance standards.
Training and Documentation
:
Demonstrable ability to train support teams and third-party contractors on new solutions and improvements.
Vendor Management
:
Experience leading third-party service providers, licensing, and entitlements. Familiarity with SOW and contract development. Experience with Microsoft licensing is a plus.
Work in a geographically dispersed team:
Work with leaders, colleagues, and end-users across the globe.
Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.
Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please emailor contact For more information about equal employment opportunity protections, please visit
Pay Range
$114,080.00-$178,250.00
The salary range for this position may differ based on your actual work location .
Eligible for Company Car
No
Benefits in Brief
Travel Required
Occasional
Schedule
Schedule:
Full time
Shift
Day
Duration
No End Date
Job Function
IT
As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life.
Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals.
As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges.
Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people.
With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes.
We work collaboratively with our customers on their journey to make a real difference in human lives.Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation.
We can't wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at .#J-18808-Ljbffr
