Senior Quality Assurance - New York City

About the Company · Made's mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe pow ...

Job description

About the Company

Made's mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home.

We're partnered with leading national players in the residential homeownership space - from mortgage lenders and servicers to real estate brokerages and home improvement providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners.

Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We're building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home.

About the Role

We're looking for a Senior QA Engineer to lead quality assurance across Made's mobile and web platforms. You'll be responsible for defining scalable QA practices, expanding automated test coverage, and integrating testing into our CI/CD pipeline. This role is ideal for someone who thrives on ensuring reliability at scale, enjoys mentoring teammates, and wants to build QA culture and systems from the ground up.

What You'll Do

• Test Strategy: Define, develop, and execute test strategies, plans, and cases to ensure high-quality software releases.

• Manual & Automated Testing: Conduct rigorous testing across frontend (Flutter) and backend (Python/Postgres/DynamoDB/Redis) systems.

• Automation: Build and maintain automated test scripts using tools like Selenium, Cypress, or Playwright.

• API Testing: Validate backend services and integrations with tools such as Postman or RestAssured.

• Bug Tracking: Identify, document, and track defects through to resolution in issue tracking systems.

• Regression Testing: Perform regression testing for new releases and ensure backward compatibility.

• CI/CD Integration: Collaborate with engineers to expand test coverage and integrate QA processes into CI/CD pipelines (Kubernetes/Docker/AWS).

• QA Leadership: Mentor junior QA engineers and advocate for QA best practices across engineering.

Ideal Background

• 5–8+ years of experience in software quality assurance, including senior-level responsibilities.

• Strong expertise in test plan creation, execution, and bug reporting.

• Hands-on experience with test automation frameworks (Selenium, Cypress, Playwright).

• Solid experience with API testing tools (Postman, RestAssured, or similar).

• Familiarity with CI/CD pipelines and automated testing within release cycles.

• Understanding of backend systems, databases, and cloud infrastructure.

• Strong problem-solving skills, attention to detail, and customer-first mindset.

• Excellent collaboration and communication skills across teams.

We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you

Nice to Have

• Experience working on fintech, credit card, or highly regulated consumer platforms.

• Exposure to performance and load-testing tools.

• Knowledge of mobile automation frameworks (Appium or similar).

• Experience building QA functions in early-stage startup environments.

Why Join Made Now

You'll be the senior QA engineer driving quality assurance for a fintech platform serving millions of homeowners. This is a rare opportunity to build and scale QA processes, mentor teammates, and ensure product reliability while working closely with engineering and product leadership.

Benefits

• Base Compensation Band: $90,000–$130,000 (determined by experience, qualifications, and location)

• Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan

• Health & Well-being: We'll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits

• Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback

• Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners

• Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners

• Generous Time Off: Flexible paid time off, sick days, and 11 company holidays

Throughout the interview process, please remember that emails will only be from emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach.

Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time.